Summary
Overview
Work History
Education
Skills
Timeline
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ALEXANDREA MANUEL

Pleasant Prairie,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a marketing position. Demonstrates excellent communication skills, both oral and written. Ready to contribute knowledge and skills to an organization that offers opportunity for career growth.

Overview

6
6
years of professional experience

Work History

Member Services Representative

ALEC
07.2023 - Current
  • Helps large volume of customers every day with positive attitude and focus on member satisfaction.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Cross-sells bank services and products to uplift customer investments.
  • Assists members with setting up or closing accounts, completing loan applications, and signing up for new services.

Branch Specialist

Consumers Credit Union
10.2021 - 07.2023
  • Promotes products and services, educates members and engages in sales-oriented conversations
  • Opens new accounts for members and explains features and benefits for each type and increases monthly branch volume by at least 10%
  • Assists members with self-service transactions to gain an increased knowledge on their finances.

Banker

Texas Bank and Trust
04.2019 - 10.2021
  • Communicated products and services to prospective and current customers in a professional and knowledgeable manner
  • Opened, closed and updated accounts for customers
  • Documented transactions and moved, deposited or withdrew money accurately to prevent errors.

Teller

Town Bank
03.2018 - 06.2019
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined teller operations for increased productivity and improved customer experience.
  • Assisted in training new tellers, fostering a supportive team environment.
  • Reduced transaction errors by consistently following established procedures and guidelines.

Education

Bachelor of Science - Marketing

Grand Canyon High School
Grand Canyon, AZ
02.2025

Associate of Arts - Education

Kilgore College
Kilgore, TX
05.2021

Skills

  • Project Management
  • Microsoft Applications
  • Time Management
  • Leadership Skills
  • Growth Mindset
  • Event Planning
  • Strategic Planning

Timeline

Member Services Representative

ALEC
07.2023 - Current

Branch Specialist

Consumers Credit Union
10.2021 - 07.2023

Banker

Texas Bank and Trust
04.2019 - 10.2021

Teller

Town Bank
03.2018 - 06.2019

Bachelor of Science - Marketing

Grand Canyon High School

Associate of Arts - Education

Kilgore College

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ALEXANDREA MANUEL