Marcelle Woodard-McCarthy

Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident. Demonstrates ability to assemble patient meals with a high degree of accuracy and speed in accordance with the menu.

• utilizing appropriate serving utensils and portion control. items are placed in the correct position on the meal tray. understand and demonstrates the ability to assemble for modified diets. Able to differentiate between regular, modified food, and liquids.
• Demonstrates understanding and executes CC Core Values (excellence and love) and behaviors in each task.
• Interacts with patients, families, co-workers, management, physicians, and other department staff in a compassionate manner demonstrating empathy, sensitivity, and mutual respect.

• Monitored student behavior in the classroom and on field trips.
• Assisted teachers in preparing lesson plans and instructional materials.
• Tutored students in course material to improve comprehension.
• Implemented accommodations for special education students as outlined in their IEPs.
• Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
• Facilitated communication between students, teachers, and parents to support student success.
• Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
• Encouraged positive behavior management strategies in the classroom setting.
• Worked one-on-one with special needs students to help navigate through school challenges.
• Collaborated with other paraprofessionals, teachers, administrators, and parents to provide an optimal learning experience for students.

• Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
• Maintained detailed records of interventions, progress, and challenges to inform future planning.
• Evaluated the effectiveness of behavior intervention plans regularly and made adjustments based on data analysis.
• Evaluated student needs to provide helpful resources and support.
• Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
• Participated in professional development opportunities related to best practices for working with at-risk youth.
• Provided resources for families of at-risk youth regarding mental health services or community supports.
• Built relationships with students and guardians through active communication and positive feedback.
• Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
• Facilitated conflict resolution between students in order to reduce bullying incidents on campus.
• Collaborated with multidisciplinary teams, including psychologists and educators, to ensure cohesive support strategies.
• Collaborated with teachers, parents, administrators, social workers, psychologists, and other professionals to create comprehensive intervention plans.

• Resolved customer service issues through effective problem solving techniques.
• Organized and maintained filing systems for patient records in accordance with HIPAA regulations.
• Maintained positive working relationship with fellow staff and management.
• Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
• Created new patient accounts in the electronic health record system.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
• Assisted physicians with scheduling appointments, maintaining calendars, and coordinating referrals.
• Entered patient insurance, demographic and health information into software and confirmed records.
• Handled incoming calls and directed callers to appropriate department or employee.
• Provided assistance to patients regarding appointment scheduling, test results, and other inquiries.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Updated and maintained databases with current information.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Created, updated, and monitored project schedules for multiple departments.
• Scheduled and confirmed appointments.
• Resolved scheduling disputes between internal stakeholders in an effective manner.
• Provided guidance and advice on best practices related to scheduling initiatives.