ALEXANDREA R. RODRIGUEZ
Racine,USA
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Representative
ND Packaging
Sturtevant, WI
01.2024 - Current
- - Primary contact for corrugated packaging customers, ensuring satisfaction
- - Managed order entry and fulfillment using ERP systems
- - Collaborated with teams to deliver custom packaging solutions
- - Handled high-volume communications and documentation
Women's Sales Associate
TJ Maxx, TJX Companies
Racine, WI
09.2022 - 12.2024
- - Assisted customers and maintained merchandising standards
- - Processed returns and transactions efficiently
- - Prevented theft and provided high-quality service
Server
Mexico Lindo Restaurante
Racine, WI
09.2021 - 09.2022
- - Took orders, processed payments, and delivered exceptional customer service
- - Maintained a clean and professional environment
- - Communicated effectively with team members
Lifeguard
JMBA Lifeguard
Racine, WI
10.2009 - 03.2014
- - Ensured aquatic safety and emergency preparedness
- - Performed maintenance and customer service duties
- - Trained new lifeguards and managed facilities
Education
High School Diploma - undefined
Washington Park High School
Racine, WI06.2011
Skills
- Customer Relationship Management
- Conflict Resolution & Problem Solving
- Verbal & Written Communication
- Retail Operations & Sales
- Merchandising & Visual Display
- Order Processing & Fulfillment
- Time Management & Multitasking
- High-Volume Call Handling
- Team Collaboration & Adaptability
- Detail-Oriented Workflow Execution
- Returns, Exchanges & Complaint Handling
Certification
Water Safety Instructor
Timeline
Customer Service Representative
ND Packaging
01.2024 - Current
Women's Sales Associate
TJ Maxx, TJX Companies
09.2022 - 12.2024
Server
Mexico Lindo Restaurante
09.2021 - 09.2022
Lifeguard
JMBA Lifeguard
10.2009 - 03.2014
High School Diploma - undefined
Washington Park High School