Alexandrea Wolfe
Coconut Creek,FL
Summary
Reliable Shift Leader with almost 3 years in Restaurant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Shift Leader- Cashier- Scooper- Server
Cherry Smash
06.2021 - Current
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Memorization Skills in 20+ menu items
- Served and provided food and drinks
- Cashier/ Register
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Education
High School Diploma -
Monarch Highschool
Coconut Creek 06.2024
Skills
- Bilingual (English/ Spanish)
- Staff Education and Training
- Team Leadership
- Team Collaboration and Leadership
- Complaint Resolution
- Flexible Schedule
- Role Modeling
- Client Service
- Strong Verbal and Written Communication
- Problem-Solving
- Cash Handling
- Sales Expertise
- Staff Supervision
- Creative Problem-Solving
- Positive Attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader- Cashier- Scooper- Server
Cherry Smash
06.2021 - Current
High School Diploma -
Monarch Highschool
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