ALEXANDRIA ATKINSON
Galloway,OH
Summary
Warehouse manager with 9+ years of expertise in logistics and operations, excelling in team development and process optimization. Demonstrates strong proficiency in Lean Six Sigma, strategic planning, and supply chain management. Consistently driving operational excellence and cost efficiency. Committed to advancing warehouse management strategies and fostering collaborative environments to achieve measurable business outcomes.
Experienced with logistical coordination and account management. Utilizes effective communication and strategic planning to enhance client satisfaction. Track record of developing streamlined processes and solutions in logistics operations.
Overview
10
10
years of professional experience
Work History
Logistics Account Manager
Grupo Logico
04.2024 - Current
- Oversee customer accounts, fostering strong client relationships and ensuring satisfaction.
- Implement creative solutions to resolve conflicts and maintain operational compliance.
- Strategically manage bids and optimize routes for cost efficiency.
- Coordinate with client management to meet objectives and achieve measurable results.
- Facilitated cross-functional team meetings to ensure compliance and elevate customer satisfaction through shared goals.
- Analyzed carrier performance data to refine selection processes, strengthening service reliability and customer trust.
- Developed creative solutions to resolve operational challenges, enhancing service delivery and client relationships.
- Monitored and adjusted bids on logistics routes, aligning with strategic objectives and maintaining competitive edge.
Location Manager
Saltbox inc
06.2022 - 04.2024
- Plan and execute building processes, enhancing efficiency and cost-effectiveness.
- Improve SOPs, reducing labor costs and increasing revenue.
- Create growth projections using data metrics for strategic planning.
- Develop KPI reports to track and achieve growth targets.
- Manage and negotiate contracts, ensuring optimal service terms.
- Implemented advanced quality control measures, achieving noticeable improvements in inventory accuracy and operational efficiency.
- Analyzed contract terms to optimize third-party negotiations, securing beneficial service agreements and cost savings.
- Orchestrated cross-functional teams to effectively integrate IT systems, ensuring smooth operations and improved system connectivity.
- Managed logistics coordination, adhering to budget constraints while maintaining service excellence for client deliveries.
Operations Supervisor
Performance Team
06.2021 - 05.2022
- Managed and led teams of 20+ associates in fast-paced work environments, ensuring productivity, accountability, and strong team performance.
- Trained, coached, and developed employees to improve performance, build skills, and prepare team members for leadership roles.
- Effectively communicated expectations, goals, and feedback to team members, fostering a positive and results-driven work environment.
- Utilized strong problem-solving and conflict resolution skills to address employee concerns and maintain team morale.
- Monitored performance metrics and used basic math and computer systems to track productivity, scheduling, and operational efficiency.
- Motivated teams to meet and exceed performance goals through recognition, accountability, and hands-on leadership.
- Collaborated with management to support business needs across multiple shifts, maintaining flexibility and reliability.
- Provided ongoing feedback and performance evaluations to support employee growth and leadership development.
Distribution Project Manager
DFWH
11.2019 - 06.2021
- Managed 4 direct and 30-40 indirect reports, ensuring project goals were met efficiently.
- Enhanced processes and procedures, leading to improved operational efficiency.
- Trained associates on SOPs and techniques, fostering a skilled and goal-oriented team.
- Coordinated freight logistics, optimizing inbound and outbound distribution.
- Conducted cost analysis to maintain project budgets using WMS and spreadsheets.
- Conducted cost analyses leveraging organic WMS and Excel, achieving project budget adherence and financial clarity.
- Orchestrated training programs for new associates, ensuring consistent goal achievement and operational excellence.
- Drafted and updated SOPs, ensuring compliance and operational consistency across departments.
- Led cross-functional teams in process enhancement, resulting in noticeable operational improvements and streamlined project delivery.
Outbound Process Assistant
Amazon Warehouse
05.2016 - 10.2019
- Coordinated department goals, enhancing efficiency and productivity.
- Assigned daily tasks to dock associates, optimizing workflow.
- Ensured safe practices, reducing workplace incidents.
- Reported attendance, collaborated for optimal labor allocation.
- Trained associates, achieving significant hourly target improvements.
- Facilitated cross-departmental coordination, ensuring optimal staffing and resource allocation for seamless operations.
- Mentored and trained team members, fostering skill development and meeting productivity benchmarks consistently.
- Monitored safety protocols, enforcing compliance to maintain a secure and efficient work environment.
Education
HIGH SCHOOL DIPLOMA -
South Eastern High School
Miramar, FL05-2013
Skills
Logistics planning
Supply chain coordination
Route planning
Excellent communication
Team collaboration
Effective communication
Customer relationship management
Cost reduction
Timeline
Logistics Account Manager
Grupo Logico
04.2024 - Current
Location Manager
Saltbox inc
06.2022 - 04.2024
Operations Supervisor
Performance Team
06.2021 - 05.2022
Distribution Project Manager
DFWH
11.2019 - 06.2021
Outbound Process Assistant
Amazon Warehouse
05.2016 - 10.2019
HIGH SCHOOL DIPLOMA -
South Eastern High School