Alexandria Barlett
Fort Wayne
Summary
Dedicated professional with a strong focus on exceptional customer service and relationship building. Proven ability to adapt to diverse groups while effectively managing time and collaborating with teams.
Along with being a resourceful team player with solid problem-solving skills and a knack for multi-tasking in fast-paced environments. Expertise in customer service and cash handling drives successful outcomes and fosters positive relationships.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
5225 E Dupont Rd
11.2022 - Current
- Trained new crew members on operational procedures and customer service standards.
- Delivered ongoing coaching to improve team performance and ensure compliance with safety protocols.
- Oversaw daily operations to maintain product quality and adherence to company policies.
- Implemented training programs that enhanced employee skills and promoted teamwork.
- Assisted management in resolving customer complaints, ensuring swift and effective solutions.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Conducted regular performance evaluations, providing feedback for staff development and growth.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Babysitter
Self-employeed
Fort Wayne, IN
07.2021 - Current
- Provided attentive care and supervision for children of various ages in a safe environment.
- Developed engaging activities to promote learning and social skills among children.
- Maintained effective communication with parents regarding children's progress and daily activities.
- Created and implemented personalized schedules that catered to individual children's needs.
- Managed conflict resolution among children, fostering positive interactions and behavioral development.
- Trained new babysitters on best practices for child care and safety protocols.
- Streamlined daily routines to enhance efficiency and maximize playtime opportunities for children.
- Established trusting relationships with families, leading to consistent repeat engagements and referrals.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Food Service Worker
Summit City Kettle Corn
Fort Wayne, IN
10.2024 - Current
- Operated popcorn machinery to ensure consistent product quality and adherence to safety standards.
- Prepared and packaged kettle corn products for distribution, maintaining high efficiency during peak hours.
- Assisted in inventory management by tracking supplies and ensuring timely replenishment of ingredients.
- Monitored food preparation areas for compliance with health regulations, ensuring a safe environment for customers and staff.
- Collaborated with team members to optimize workflow, resulting in improved service delivery during events.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Northrop High School
Fort Wayne, IN05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Cash handling
- Money handling
- Outgoing personality
- Exceptional customer service
- Relationship building
- Stocking and receiving
- Adapt to diverse groups
Timeline
Food Service Worker
Summit City Kettle Corn
10.2024 - Current
Crew Trainer
McDonald's
11.2022 - Current
Babysitter
Self-employeed
07.2021 - Current
High School Diploma -
Northrop High School