Summary
Overview
Work History
Education
Skills
Awards
Certification
Extracurricular Activities
Timeline
Generic

Alexandria Bates

Yorba Linda,CA

Summary

Frequently praised as adaptable and high energy by peers, I can be relied upon to help your company achieve its goals. I was known as a responsible student with good judgment, time management, and currently have a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience
1
1
Certification

Work History

911 Dispatcher

Laguna Beach Police Department
Laguna Beach, CA
10.2024 - Current
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire, EMS, lifeguards, park rangers, mental health resources, animal control, and parking reinforcement, while tracking data in real-time.
  • Identified priority calls based on severity of situation, urgency, or special circumstances.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Monitored multiple radio frequencies simultaneously while entering data into computer system.
  • Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
  • Adhered strictly to departmental policies and protocols related to handling emergency communications.

Server Trainer

Islands Restaurant
Anaheim Hills, USA
07.2018 - 10.2024
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Used restaurant industry terms and lingo to effectively communicate with front-of-house and back-of-house staff.
  • Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
  • Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
  • Listened to customer concerns and complaints and quickly rectified issues.

Kennel Technician

Paws' n Claws' Veterinary Hospital
Yorba Linda, USA
08.2018 - 09.2019
  • Collected and recorded animal information, such as weight, size, physical condition, treatments received, medications are given and food intake.
  • Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities.
  • Performed animal grooming duties, such as washing, brushing, clipping and trimming coats, cutting nails and cleaning ears.
  • Examined and observed animals to detect signs of illness, disease and injury.
  • Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles and bridles.

Education

Bachelor Of Science (B.S.) - Kinesiology

Cal State Fullerton
Fullerton, CA
08.2023

Associate In Arts (A.A.) - Kinesiology

Santiago Canyon Community College
Orange, CA
06.2021

Skills

  • Good judgment
  • Data entry accuracy
  • Organizational skills
  • Memory retention
  • Continuous improvement
  • Computer skills
  • Critical thinking
  • Menu memorization
  • Animal Observations
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • High-Energy and Stamina

Awards

Dean's List at Santiago Canyon Community College

Certification

  • POST Certification Entry level dispatcher certification

Extracurricular Activities

  • Being active is super imperative for me. Going to the gym, hiking, snowboarding, and surfing when my schedule allows.

Timeline

911 Dispatcher

Laguna Beach Police Department
10.2024 - Current

Kennel Technician

Paws' n Claws' Veterinary Hospital
08.2018 - 09.2019

Server Trainer

Islands Restaurant
07.2018 - 10.2024

Bachelor Of Science (B.S.) - Kinesiology

Cal State Fullerton

Associate In Arts (A.A.) - Kinesiology

Santiago Canyon Community College

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Alexandria Bates