Alexandria Bonstein
Hewitt,USA
Summary
Results-driven finance and operations professional with extensive experience as office manager/controller in a rapidly growing industrial services company, achieving revenue growth from $1.3M to $7.7M. Demonstrated expertise in building financial infrastructure, implementing operational systems, and ensuring compliance. Proven track record of leveraging cross-functional skills to drive business growth and enhance client satisfaction. Committed to contributing to high-performing teams focused on delivering exceptional service and fostering customer loyalty.
Overview
14
14
years of professional experience
Work History
Office Manager / Controller
BMS Welding & Repair
West Milford, USA
11.2020 - Current
- Oversaw full-cycle accounts receivable, accounts payable, payroll, and employee expense reporting through a period of 6x revenue growth — from $1.3M to $7.7M between 2021 and 2025
- Acted as the sole internal finance lead, partnering with external accountants to manage all bookkeeping, financial reporting, account reconciliation, and 1099 compliance for 20+ contractors.
- Ensured invoicing accuracy for labor, taxes, third-party costs, and shipping charges, minimizing discrepancies and enhancing financial integrity
- Established and implemented company 401(k) program, expanding employee benefits infrastructure in line with company growth
- Built forecasting spreadsheets and Excel-based reporting tools to support revenue tracking and operational planning.
- Led end-to-end implementation of Jobber FSM, CRM, and Samsara GPS platforms to support a rapidly scaling service operation
- Designed and built internal tracking systems for customer data, job scheduling, and financial workflows from the ground up
- Trained all staff on new systems, improving data integrity, reporting consistency, and operational efficiency across departments
- Managed all company insurance policies including vehicle, workers’ comp, general liability, and health insurance
- Developed and managed transportation safety and compliance programs per DOT, FMCSA, and OSHA regulations, ensuring adherence to industry standards
- Coordinated scheduling, dispatch, and travel logistics for field service and installation teams across multiple concurrent projects, optimizing resource allocation and operational flow
- Served as cross-functional liaison between service, parts, and finance departments to ensure billing accuracy and workflow continuity throughout rapid organizational growth
Center Manager
European Wax Center
Bergen County, USA
12.2019 - 04.2020
Customer Service Manager
Town Sports International
Garnerville, NY
08.2018 - 12.2019
Sales Manager
Town Sports International
Butler, USA
06.2016 - 08.2018
Operations Manager / Assistant Manager
L Brands Inc
Wayne, USA
03.2012 - 06.2016
Education
Associate’s degree - Business Administration
Passaic County Community College
Paterson, New Jersey05-2020
Skills
- Financial Management
- Budget Management
- Financial Reporting
- Accounts Payable/Receivable
- Payroll Management
- Financial Analysis
- Cost Analysis
- Financial Record Keeping
- Compliance Management
- Operational Compliance
- Financial Project Oversight
- Operations Management
- Performance Management
- Asset Tracking
Timeline
Office Manager / Controller
BMS Welding & Repair
11.2020 - Current
Center Manager
European Wax Center
12.2019 - 04.2020
Customer Service Manager
Town Sports International
08.2018 - 12.2019
Sales Manager
Town Sports International
06.2016 - 08.2018
Operations Manager / Assistant Manager
L Brands Inc
03.2012 - 06.2016
Associate’s degree - Business Administration
Passaic County Community College