Alexandria Braack
Dyersburg,TN
Summary
Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Regions Bank
10.2023 - Current
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Adapted products and services to suit customers' changing financial circumstances.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Strengthened bank-client relationships, proactively addressing inquiries and resolving any issues promptly.
Bank Teller
First National Bank
06.2023 - 09.2023
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Photographer
Shutterfly
08.2022 - 05.2023
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Offered image proofs to help clients choose best photos from shoot.
- Planned and prepared for on-location and studio shoots.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Special Education Paraprofessional
Wichita Falls Independent School District
08.2021 - 08.2022
- Instructed specialized mathematics and reading groups
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Offered student support through special accommodations, extra assistance, and assessments.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Global Graphics
10.2020 - 07.2021
- Independently operated a Tajima embroidery machine completed 600 hats weekly
- Manually trimmed all hats and shirts
- Scheduled all hat embroidery orders to ensure all were completed on time
- Assisted in vinyl weeding process as needed
- Processed order pick up or shipping
- Invoiced and processed product deliveries
- Assisted in screen print shop preparing products for delivery.
Albertsons
07.2020 - 01.2021
- Efficiently scanned all grocery items to ensure a quick and pleasant check out experience
- Assisted in the bakery to help package and dip strawberries for Valentines day
- Assisted in stocking to help stockers catch up
- Assisted as a bagger.
The Butcher Shop
03.2018 - 07.2020
- Decorated 15-20 cakes per day to order and 15 extra cakes for multiple occasions for front display case
- Provided timely customer service by getting all bakery items requested to the customer on time, while keeping a positive and professional attitude
- Maintained a clean and enjoyable eating environment
- Prepped all salad bar vegetables, while maintaining a fresh and sanitary eating environment
- Prepped all hamburger toppings to efficiently serve all guests.
Education
Associate’s Degree in Graphic Design and Advertisement - Graphic Design
Kilgore College
Kilgore, TX05.2020
Skills
- Social Skills
- Cash Handling
- Time Management
- Multitasking
- Adobe Photoshop
- Adobe Illustrator
- Microsoft Office
- Google Workspace
- Customer Service-Oriented
- Investment Advisory
- Financial Services
- Problem-Solving
References
REFERENCES UPON REQUEST
Awards
Kilgore College: Dean’s List- Fall 2019
Timeline
Relationship Banker
Regions Bank
10.2023 - Current
Bank Teller
First National Bank
06.2023 - 09.2023
Photographer
Shutterfly
08.2022 - 05.2023
Special Education Paraprofessional
Wichita Falls Independent School District
08.2021 - 08.2022
Global Graphics
10.2020 - 07.2021
Albertsons
07.2020 - 01.2021
The Butcher Shop
03.2018 - 07.2020
Associate’s Degree in Graphic Design and Advertisement - Graphic Design
Kilgore College
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