Alexandria Britton
Raleigh,NC
Summary
Friendly Bartender with exceptional customer service and leadership skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
11
11
years of professional experience
Work History
Bay Host, Shift Lead, EA
Top Golf
Durham, NC
02.2024 - Current
- Greeted guests to promote positive, memorable experiences.
- Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
- Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.
Head Bartender
12 Oaks Country Club
Holly Springs, NC
08.2023 - 02.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender
Tin Roof
04.2021 - 09.2022
- Full time high volume bartender at one of the busiest bars on Glenwood
- Kept bar presentable and well-stocked to meet customer needs.
Shift Lead/Receptionist
Camp Bow Wow
10.2020 - 06.2021
- Regulates the care of dogs including safety, feeding, medication, etc This role also focuses on being a good team leader and being aware of everything going on throughout the building.
Bartender/Server
JD's Tavern
06.2020 - 04.2021
- Full time bartender focusing on being knowledgeable on the food and drink menu while creating a family like environment.
Sales Representative
State Farm
07.2019 - 10.2020
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Server
Carolina Ale House
10.2019 - 02.2020
- Server in which I focus on tending to guests' specific needs to create an individualistic and memorable experience.
Manager
Zoomtan
08.2018 - 06.2019
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members.
Zookeeper Intern
The Wild Animal Park
05.2016 - 09.2018
- Kept cages, kennels, play yards and grooming areas neat and clean
- Followed specific food and water schedules for different animal species.
Server/Restaurant Hostess
Owera Vineyards
06.2013 - 06.2018
- Answered customer questions about hours, seating and menu information.Supported servers, food runners and bussers with keeping dining area ready for every guest.Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.Collected information from arriving customers to seat groups or place them on waitlist.
Shift Lead
SweetFrog
03.2015 - 05.2018
- Completed store opening and closing procedures and balanced tills
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma -
Chittenango High School
Chittenango, NYIncomplete - Liberal Arts And General Studies
Onondaga Community College
Syracuse, NYSkills
- Safe Serving Knowledge
- Anticipating Guest Needs
- Customer Account Management
- Upselling Products and Services
- Promotional Campaigns
- POS Transactions
- Personnel Activity Coordination
- Hospitality Management
- Liquor and beer knowledge
- Attentive service
- Free-pouring
Timeline
Bay Host, Shift Lead, EA
Top Golf
02.2024 - Current
Head Bartender
12 Oaks Country Club
08.2023 - 02.2024
Bartender
Tin Roof
04.2021 - 09.2022
Shift Lead/Receptionist
Camp Bow Wow
10.2020 - 06.2021
Bartender/Server
JD's Tavern
06.2020 - 04.2021
Server
Carolina Ale House
10.2019 - 02.2020
Sales Representative
State Farm
07.2019 - 10.2020
Manager
Zoomtan
08.2018 - 06.2019
Zookeeper Intern
The Wild Animal Park
05.2016 - 09.2018
Shift Lead
SweetFrog
03.2015 - 05.2018
Server/Restaurant Hostess
Owera Vineyards
06.2013 - 06.2018
High School Diploma -
Chittenango High School
Incomplete - Liberal Arts And General Studies
Onondaga Community College