Alexandria Brown
Jacksonville,FL
Summary
Accomplished Security Officer with a proven track record at Allied Universal Security Services, adept in electronic surveillance and maintaining high safety standards. Leveraged physical fitness and detail-oriented skills to enhance security measures, significantly reducing incidents. Excelled in cross-functional roles, demonstrating exceptional teamwork and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Jacksonville, Florida
01.2023 - 02.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Completed incident reports to record security or loss prevention incidents.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Searched individuals and baggage for weapons and other prohibited items.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Driver, Warehouse Orders
Amazon
Jacksonville, Florida
03.2021 - 06.2022
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Utilized GPS and maps for efficient route planning.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Call Center Representative
Convergys
Jacksonville, FL
10.2020 - 08.2021
- Developed effective working relationships with team members across multiple departments.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Offered resolutions to de-escalate calls and solve customer issues.
- Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
Catering Assistant
Morrison's Cafeteria
Jacksonville, Florida
09.2016 - 03.2019
- Ensured quality control of all food products before serving.
- Delivering trays in a timely mannered.
- Prepared food items according to recipes and instructions.
- Assisted in setting up and breaking down catering events.
- Cleaned kitchen equipment and surfaces.
- Maintained cleanliness and organization of kitchen stations and storage areas.
Education
High School Diploma -
Cornerstone High School
Jacksonville, FL04-2024
Skills
- Metal detector operation
- Electronic surveillance
- Stationary surveillance
- Security guard license
- Fire safety training
- CCTV monitoring
- Entrance control
- Access control
- Physical fitness
- Threat assessment
- Theft prevention training
- Detail-oriented
Timeline
Security Officer
Allied Universal Security Services
01.2023 - 02.2024
Driver, Warehouse Orders
Amazon
03.2021 - 06.2022
Call Center Representative
Convergys
10.2020 - 08.2021
Catering Assistant
Morrison's Cafeteria
09.2016 - 03.2019
High School Diploma -
Cornerstone High School