SANDOR SANTOS
Miami,FL
Summary
Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings with professional attitude, safety compliance and known for successfully enforcing rules. Results-oriented Security Officer. Brings excellent reasoning and leadership skills paired with attentiveness, integrity and training in security and surveillance procedures for public and private needs. Acts quickly and confidently during crisis events and emergencies. Motivated professional offering a Bachelor in Sports. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. In addition, reliable worker with a background in operating cash registers, stocking merchandise and keeping areas organized. Highly motivated, proactive and punctual with a team-oriented mentality.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Centurion Security Services
Miami, Florida
02.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Security Officer
Allied Universal Security Services
Miami, FL
02.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Security Officer/Customer Service Representative
Eulen America
Miami, FL
01.2022 - 12.2024
- Searched individuals and baggage for weapons and other prohibited items
- Verified photo IDs and tickets to allow guests passage
- Observed patrons and customers to quickly address security situations
- Reported safety hazards for remediation response
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Opus Operations
Miami, FL
04.2022 - 02.2023
- Secured personnel and premises by inspecting buildings and patrolling property
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Monitored premises and recorded activity in daily officer reports
- Verified photo IDs and tickets to allow guests passage
- Observed patrons and customers to quickly address security situations
- Reported safety hazards for remediation response
Security Officer
Allied Universal Security Services
Miami, Florida
11.2021 - 04.2022
- Documented security-related situations and submitted in-depth reports to superiors
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
- Searched individuals and baggage for weapons and other prohibited items
- Verified photo IDs and tickets to allow guests passage
- Completed incident reports to record security or loss prevention incidents
- Provided security team leadership and contributed to on-call duties
- Led security team and contributed to on-call shifts
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety
- Demonstrated public safety dedication by patrolling community events
Security Supervisor
Allied Universal Security Services
Miami, Florida
10.2021 - 04.2022
- Developed and implemented training procedures for newly hired personnel
- Developed and implemented training methods to promote improved officer performance
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Maintenance Technician
The One at University City
Miami, FL
06.2021 - 11.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Collaborated with team members to complete larger repair projects efficiently.
Store Associate
Navarro Discount Pharmacy
Miami, FL
08.2020 - 08.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
- Processed payments and maintained accurate drawers to meet financial targets
- Maintained current store, product and promotional knowledge to drive consistent sales
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
- Managed cash register operations using POS system, including processing sales and returns
- Engaged shoppers, providing assistance and information on merchandise and product features
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
Personal Trainer Counselor
La Fitness
Miami, FL
02.2020 - 06.2020
- Communicated with clients to determine goals and performed client assessments
- Trained clients effectively and built dynamic customer relationships, which cut learning time in half
- Arranged motivational exercise programs to promote healthy lifestyle choices
- Informed clients through effective presentations regarding healthcare and benefits of services
- Supplied clients with list of exercises and activities
- Created individual workout routines based on member fitness level
- Create fitness routines to motivate clients to remain in wellness programs
Stocker
Mojitos
Miami, FL
10.2019 - 02.2020
- Maintained neat, safe and orderly workspace to prevent accidents and injuries
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor
- Lifted materials of varied weights on regular basis
- Arranged product on shelves following merchandising guidelines
- Maintained merchandise presentation by stocking and rotating merchandise
- Inspected items received for damage or other issues
Education
Bachelor of Science - Sport Biomechanics
ISCF Manuel Fajardo
07.2011
Skills
- Interior and exterior patrol
- Security procedures knowledge
- High level of integrity
- Firearms expertise
- Reliability
- Physical combat trained
- Security team leadership
- Operational effectiveness
- Skilled in conflict resolution
- Daily status reports
- Security officer training
- Hazardous items understanding
- Friendly, positive attitude
- OSH regulations
- Safety protocols
- Supervision
- Customer service
- Observant
- Conflict resolution
- Decision-making
- ID verification
- Customer assistance
- Loss prevention
- Cash register operation
- Merchandise restocking
- Outgoing personality
- Negotiation Tactics
- Product recommendations
- Customer greeting
- Youth athletic training
- Strength and conditioning
- Nutrition and weight loss management
- Exercise physiology
- Personal training techniques
- Human anatomy expertise
- Fitness assessments
- Exercise equipment operation
- Designing exercise programs
- Incident reporting
- Security guard license
- CCTV surveillance
- Superior customer service
- Physical fitness
- Conflict de-escalation
- Security screenings
- Threat assessment
- Stationary surveillance
- Security equipment operation
- Metal detector operation
- Weapons training
- Entrance control
- Alarm monitoring
- Fire safety training
- First aid and CPR certified
- Verbal and written communication
Certification
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Security Officer
Centurion Security Services
02.2025 - Current
Security Officer
Allied Universal Security Services
02.2025 - Current
Security Officer
Opus Operations
04.2022 - 02.2023
Security Officer/Customer Service Representative
Eulen America
01.2022 - 12.2024
Security Officer
Allied Universal Security Services
11.2021 - 04.2022
Security Supervisor
Allied Universal Security Services
10.2021 - 04.2022
Maintenance Technician
The One at University City
06.2021 - 11.2021
Store Associate
Navarro Discount Pharmacy
08.2020 - 08.2021
Personal Trainer Counselor
La Fitness
02.2020 - 06.2020
Stocker
Mojitos
10.2019 - 02.2020
Bachelor of Science - Sport Biomechanics
ISCF Manuel Fajardo
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