Alexandria Brown
San Diego,CA
Summary
Sales-oriented professional with over 10 years of experience in high-end beauty environments, specializing in client relations and front-desk operations. Proven expertise in booking systems, customer service, and product sales. Aiming to enhance guest experiences and support team operations in a med spa setting.
Overview
11
11
years of professional experience
Work History
Hairstylist
Salon 650
San Diego, California
03.2021 - Current
- Delivered personalized hair services while fostering long-term client relationships.
- Drove retail revenue by consistently selling and recommending products, achieving 10% of monthly service sales in product sales.
- Executed marketing efforts that increased clientele by 30% year over year.
- Coordinated bookings, communication, and scheduling for all clients to enhance service experience.
Hairdresser
Gloss The Salon
San Diego, California
02.2017 - 03.2021
- Provided hair services prioritizing client satisfaction to enhance loyalty.
- Achieved 65% rebooking rate, contributing to steady revenue and client retention.
- Provided professional recommendations for products and services.
- Organized personal booking systems to streamline appointment scheduling. and organized detailed client profiles.
Hairdresser
Style Lounge
San Diego, California
04.2015 - 02.2017
- Promoted services through local business visits, distribution of business cards, and word-of-mouth marketing, increasing community engagement.
- Operated front desk, managing POS transactions, appointment check-ins, and product sales to enhance customer experience.
- Maintained salon cleanliness by sanitizing surfaces and organizing workstations, contributing to a welcoming environment.
Education
Hair/Cosmetology
Gary Manuel Aveda Institute of Cosmetology
Seattle, WA06-2011
Skills
- Microsoft Office (Word, Excel, Outlook)
- Appointment coordination/scheduling
- Vagaro booking system
- Client communication & relationship management
- Fast, efficient, and highly organized
- Team-oriented and adaptable
Timeline
Hairstylist
Salon 650
03.2021 - Current
Hairdresser
Gloss The Salon
02.2017 - 03.2021
Hairdresser
Style Lounge
04.2015 - 02.2017
Hair/Cosmetology
Gary Manuel Aveda Institute of Cosmetology