Alexandria Burton
Bakersfield,CA
Summary
Reliable office assistant with experience in office administration and clerical support. Known for strong problem-solving skills and effective team collaboration, ensuring the organization and confidentiality of sensitive documents. Ready to enhance operational efficiency through meticulous document management.
Overview
6
6
years of professional experience
Work History
Office Assistant
Kern Valley State Prison
Delano, California
02.2024 - Current
- Reviewed records for completeness, identifying and resolving any incomplete outpatient documents to ensure accurate patient information.
- Performs clerical duties, including ability to spell correctly, use proper English, make arithmetical computations, operate various office machines, follow oral and written directions
- Sorts clinical outpatient documents in terminal digit order or by document type
- Prepares outpatient documents for scanning, scan clinical outpatient documents into the electronic medical record system
- Verified document section placement and organization to enhance retrieval and processing efficiency.
- Retrieves completed clinical outpatient documents from clinics and placed them in the Medical Records folder for processing.
- Maintained accurate records and files for inmate documentation processes, supporting compliance and efficient data retrieval.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Facilitated communication within office and with external partners, enhancing collaboration and information flow.
- Maintained confidentiality of sensitive information and documents.
- Delivered messages and ran errands.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Office Assistant (T)
Wasco State Prison
Wasco, California
06.2023 - 02.2024
- Organized and maintained confidential inmate records in compliance with regulations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Streamlined filing system for paper documents and electronic files, enhancing document retrieval.
- Coordinated communication within office and with external partners, improving information flow.
- Managed incoming and outgoing mail and packages, ensuring timely preparation for shipping.
- Maintained confidentiality of sensitive information and documents.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed inventory of office supplies and placed orders.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Trained staff members to perform work activities and use computer applications.
Office Clerk
Adrianna Salinas, MFT
Bakersfield, California
12.2021 - 05.2023
- Maintained accurate client records in electronic health systems.
- Managed appointment scheduling for clients and therapists.
- Assisted with billing inquiries and payment processing tasks.
- Facilitated communication between clients and mental health professionals to enhance service delivery.
- Developed filing systems that improved document accessibility and organization.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Provided customer service to guests, ensuring positive experiences even in stressful situations.
Front Desk Receptionist
Orange Theory
Rohnert Park, California
01.2021 - 04.2021
- Welcomed members and guests, fostering a friendly atmosphere at fitness studio.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved member inquiries and complaints, ensuring satisfaction through prompt and professional support.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided information about classes and membership options through effective communication via phone.
- Processed new member registrations, maintaining accurate records in the system.
- Handled payment processing and provided customers with receipts and proper bills and change.
Deli Clerk
Safeway
2785 Yulupa Avenue, Santa Rosa, CA 95495
10.2020 - 01.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated deli equipment safely and efficiently, ensuring consistent product quality.
- Prepared various deli items, maintaining high standards of food safety and sanitation.
- Managed inventory levels, restocking products to meet customer demand effectively.
- Collaborated with team members to streamline workflow and improve service speed.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Youth Basketball Coach
North of the River (NOR) Parks and Recreation District
3825 Riverlakes Dr., Bakersfield, CA 93312
01.2020 - 03.2020
- Developed practice plans to enhance player skills and teamwork.
- Implemented game strategies to improve overall team performance.
- Organized and led training sessions focused on skill development.
- Mentored young athletes, fostering personal growth and sportsmanship.
- Coordinated team schedules, ensuring punctuality for practices and games.
- Engaged with parents and community to promote program participation.
Education
High School Diploma -
Centennial High School
Bakersfield, CA05-2020
Skills
- Document management
- Electronic recordkeeping
- Medical records management
- Office administration
- Clerical support
- Data entry
- Multi-line phone proficiency
- 48 wpm typing speed
- Office supply management
- Appointment scheduling
- Payment processing
- Call handling
- Mail routing
- Office supply management
- Time management
- Team collaboration
- Problem solving
- Confidentiality maintenance
- Relationship building
- Positive attitude
- Professional and mature
- Filing and data archiving
Timeline
Office Assistant
Kern Valley State Prison
02.2024 - Current
Office Assistant (T)
Wasco State Prison
06.2023 - 02.2024
Office Clerk
Adrianna Salinas, MFT
12.2021 - 05.2023
Front Desk Receptionist
Orange Theory
01.2021 - 04.2021
Deli Clerk
Safeway
10.2020 - 01.2021
Youth Basketball Coach
North of the River (NOR) Parks and Recreation District
01.2020 - 03.2020
High School Diploma -
Centennial High School