Alexandria McDaniel
Summary
Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting coworkers as well as tending to and resolving customers with their needs or issues.
Overview
8
8
years of professional experience
Work History
Business Owner
Self-employed
01.2020 - Current
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Barista
La Fete Patisserie
04.2022 - 06.2022
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Manufacturer
Manufacturing Services Inc.
04.2016 - 02.2017
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Produced items in bulk and removed assembling complexities by using automated systems.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Verified that all general manufacturing processes met high quality standards.
Barista
Dutch Bros
05.2015 - 03.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associates in Business Management - Business Management
Eastern Gateway Community College
Steubenville, OHSkills
- Project Management
- Attention to detail
- Customer service and client communication
- Social Media
Timeline
Barista
La Fete Patisserie
04.2022 - 06.2022
Business Owner
Self-employed
01.2020 - Current
Manufacturer
Manufacturing Services Inc.
04.2016 - 02.2017
Barista
Dutch Bros
05.2015 - 03.2016
Associates in Business Management - Business Management
Eastern Gateway Community College