Alexandria DeClemente
Milford,CT
Summary
Accomplished University Development Counselor at Grand Canyon Education, adept in recruitment and higher education processes. Demonstrates recruitment capabilities and interpersonal skills. Excelled in team collaboration, enhancing efficiency. Skilled in mixology and customer service, with a proven track record of resolving complaints and improving guest satisfaction.
Overview
1
1
year of professional experience
Work History
University Development Counselor
Grand Canyon Education
Phoenix, CT
09.2024 - Current
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained accurate records of all inquiries, applicants, and acceptances from admission processes.
- Supported students with filling out college application forms.
- Collaborated with faculty members to ensure that application requirements are accurately reflected in communications with potential students.
Server/Bartender
Birchwoods Banquet Facility
Woodbridge, CT
08.2023 - 09.2024
- Operated POS terminals to input orders, split bills, and calculate totals.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints in a professional manner.
- Effectively multitasked within fast-paced environment.
- Developed good working relationships with fellow employees through effective communication.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Golf Associate
Golf Lounge 18
Fairfield, CT
11.2023 - 08.2024
- Assisted with setting up tee times for customers and managing reservations for large groups.
- Identified root cause of technical issues and developed solutions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Education
Bachelor of Science - Psychology
University At Buffalo
Buffalo, NY05-2023
Master of Science - Industrial And Organizational Psychology
Sacred Heart University
Fairfield, CTSkills
- Recruitment
- Higher Education
- Registration processes
- Team collaboration
- Liquor, wine, and food service
- Mixology
Timeline
University Development Counselor
Grand Canyon Education
09.2024 - Current
Golf Associate
Golf Lounge 18
11.2023 - 08.2024
Server/Bartender
Birchwoods Banquet Facility
08.2023 - 09.2024
Bachelor of Science - Psychology
University At Buffalo
Master of Science - Industrial And Organizational Psychology
Sacred Heart University