Alexandria Delaloye
Marshall,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Lead
Murphy's USA
10.2024 - Current
- Increased customer loyalty and retention.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
- Stock inventory
- Maintain clean and organized work environment
Assistant Manager
Family Dollar
02.2022 - 05.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Project management and remodel
- New construction store development
- Warehouse management
- Team recruiting
Cashier
Tobacco Junction
04.2023 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Front Desk Clerk
Holiday Inn Express Hotel
06.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
General Associate
Big Lots
01.2020 - 04.2021
- open/close store operations
- proficiently used POS system as a cashier
- stocking inventory
- cleaning store
- setting up displays
- train new associates as needed
Education
High School Diploma -
Marshall High School
Marshall, TX05-2020
Skills
- Trend tracking
- Work assignment delegation
- Performance monitoring
- Risk management
- Loss prevention
- Workflow management
- Attention to detail
Timeline
Team Lead
Murphy's USA
10.2024 - Current
Cashier
Tobacco Junction
04.2023 - 12.2023
Assistant Manager
Family Dollar
02.2022 - 05.2024
Front Desk Clerk
Holiday Inn Express Hotel
06.2021 - 10.2021
General Associate
Big Lots
01.2020 - 04.2021
High School Diploma -
Marshall High School
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