Alexandria Diaz
Sparks
Summary
I obtained my AA degree in Psychology, Child Development, Sociology, and Liberal Arts with a focus in behavioral science at San Jose City College. I am currently working on obtaining my BA in Psychology at San Jose State University. I have a strong desire to support young learners in developing healthy socialization and behavioral patterns, as well as instilling confidence and a sense of independence. I possess strong communication and collaboration capacities to work with parents, families, and partnering teachers in regard to student development.
Overview
10
10
years of professional experience
Work History
Home Manager
Self-employed
07.2021 - Current
- Established a safe, nurturing environment prioritizing children's well-being.
- Coordinated daily schedules that included age-appropriate activities to promote physical, social, and cognitive development
- Engaged children in educational play through games, crafts, and storytelling
- Supervised children of various ages in a safe environment.
- Responded to unexpected challenges, adjusted plans, and developed practical solutions in high-pressure situations.
- Ensured cleanliness of play areas, toys, and equipment, promoting a hygienic environment.
Creditable Messenger Mentor
Fresh Lifelines for Youth
12.2020 - 07.2021
- Established strong relationships with clients and their families to assess needs and connect them with necessary resources.
- Collaborated with probation officers, social workers, and community resource providers to advocate for clients' progress and growth.
- Worked with system-involved youth to identify strengths, build confidence, and create plans for success.
Administrative Assistant
VB & Associates
09.2018 - 03.2020
- Facilitated clients' insurance billing claims and appeals, enhancing claim resolution efficiency.
- Recorded and organized all communications, including requests, confirmations, and follow-ups, to maintain clear documentation.
- Supported clients in onboarding and off-boarding employees from medical benefits, ensuring smooth transitions.
- Prepare annual benefit renewal proposals and presentations for the Broker.
Leasing Specialist
Essex Property Trust
04.2016 - 08.2018
- Implemented daily advertising strategies to achieve and sustain high occupancy rates.
- Conduct weekly market surveys, shop competitors, and stay updated on the housing market.
- Managed resident relations for current and prospective residents.
- Process and post payment resident rent, utility, and miscellaneous payments to ledgers.
- Coordinated and documented communications among company and team members.
Education
B.A. - Psychology
San Jose State University
San Jose, CA12-2026
A.A. - Child Development
San Jose City College
San Jose, Ca07-2021
A.A. - Liberal arts: Social and Behavioral Sciences
San Jose City College
San Jose, Ca07-2021
A.A. - Psychology
San Jose City College
San Jose, Ca07-2021
A.A. - Sociology
San Jose City College
San Jose, Ca07-2021
Skills
- Customer Service
- Organizational skills
- Leadership
- Adaptability
- Active Listening
- Communication skills
- Computer Literacy
- Desire to Learn
Timeline
Home Manager
Self-employed
07.2021 - Current
Creditable Messenger Mentor
Fresh Lifelines for Youth
12.2020 - 07.2021
Administrative Assistant
VB & Associates
09.2018 - 03.2020
Leasing Specialist
Essex Property Trust
04.2016 - 08.2018
B.A. - Psychology
San Jose State University
A.A. - Child Development
San Jose City College
A.A. - Liberal arts: Social and Behavioral Sciences
San Jose City College
A.A. - Psychology
San Jose City College
A.A. - Sociology
San Jose City College