ALEXANDRIA DURKIN
Idaho Falls,ID
Summary
Highly motivated professional who seeks challenging opportunities where I can grow both professionally and personally. Strong problem-solving skills and committed to helping individuals and families in the community. Goal-oriented and capable of accomplishing multiple tasks in high stress and fast paced environments by prioritizing and adapting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Psychiatric Technician/ Discharge Planner
Behavioral Health Center at Eastern Idaho Regional Medical Center
2020.02 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Caretaker
Idaho Falls Group Homes
2019.07 - 2020.02
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Trained new staff members on caretaking procedures, policies, and best practices to maintain high quality standards.
Cashier/ Cook
The Lube Shop
2018.04 - 2019.05
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Air Traffic Control specialist
UNITED STATES MARINE CORPS
2012.06 - 2017.05
- Provided safe, orderly and expeditious flow of air traffic in a high stress, dynamic environment for both the U.S
- Armed forces and North American Treaty Organization (NATO) foreign militaries
- Supervised Air Traffic Control operations as a Radar Watch Supervisor (RWS) and Controller in Charge (CIC), while making mission critical decisions
- Provided Air Traffic Control services at Marine Corps Air Station Camp Pendleton, CA.
Education
Bachelor of Social Work -
Idaho State University
01.2022
United States Marine Corps Leadership Course -
Marine Corps Base Camp Pendleton, CA
01.2016
Basic Air Traffic Control Specialist Course -
Naval Air Station Pensacola, FL
01.2013
High School Diploma -
West Jefferson High School
01.2012
Skills
- De-Escalation Techniques
- Mental Health Support
- Critical Thinking
- Interdisciplinary Collaboration
Certification
- Basic Life Support Certified (2016)
- Assistance With Medications Certified (2019)
- Non-Violent Crisis Intervention Certified (2020)
Timeline
Psychiatric Technician/ Discharge Planner
Behavioral Health Center at Eastern Idaho Regional Medical Center
2020.02 - Current
Caretaker
Idaho Falls Group Homes
2019.07 - 2020.02
Cashier/ Cook
The Lube Shop
2018.04 - 2019.05
Air Traffic Control specialist
UNITED STATES MARINE CORPS
2012.06 - 2017.05
Bachelor of Social Work -
Idaho State University
United States Marine Corps Leadership Course -
Marine Corps Base Camp Pendleton, CA
Basic Air Traffic Control Specialist Course -
Naval Air Station Pensacola, FL
High School Diploma -
West Jefferson High School
- Basic Life Support Certified (2016)
- Assistance With Medications Certified (2019)
- Non-Violent Crisis Intervention Certified (2020)
Similar Profiles
Max Fransen bsn, rn, ccrnMax Fransen bsn, rn, ccrn
Emergency Room Registered Nurse at Eastern Idaho Regional Medical CenterEmergency Room Registered Nurse at Eastern Idaho Regional Medical Center
Rosemary GomezRosemary Gomez
Telemetry Monitor Technician at Eastern Idaho Regional Medical CenterTelemetry Monitor Technician at Eastern Idaho Regional Medical Center
Michala DonnellyMichala Donnelly
Lead Surgical Technologist at Eastern Idaho Regional Medical CenterLead Surgical Technologist at Eastern Idaho Regional Medical Center