Alexandria Falco
Memphis,MI
Summary
Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Lapeer Community Mental Health
Lapeer , MI
2022.10 - Current
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Ensured safety protocols were followed at all times during therapy sessions.
- Engaged students through play activities while incorporating therapeutic techniques.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Implemented visual supports such as schedules, picture cards.
- Tracked data and monitored progress of student's goals and objectives.
KOA Employee
Koa Campgrounds
Emmett , MI
2022.04 - 2022.08
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Floor Associate
Crocs
Birch Run , MI
2022.01 - 2022.07
- Stocked shelves with merchandise according to company guidelines.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Restocked shelves as needed throughout the day.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Greeted customers and answered their questions about product availability, prices, and use.
Crew Chief
McDonalds
Port Huron , MI
2016.01 - 2022.01
- Conducted regular performance reviews to ensure quality standards were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Arts -
Saginaw Valley State University
Bay City, MI2022-03
Associate of Arts -
St Clair Community College
Port Huron, MI2018-03
Some College (No Degree) - ABA Courses
Oakland City University
Oakland City, INSkills
- Data collection and analysis
- Transition planning
- Group Instruction
- Applied Behavior Analysis
- Social Skills Development
- Behavior Intervention Plans
- Active Listening
- Interdisciplinary Collaboration
- Behavior Observation
- Reliability
- Professionalism
- Encouragement and Motivation
Certification
- Board Certified Assistant Behavior Analysis, 08/13/24
Timeline
Registered Behavior Technician
Lapeer Community Mental Health
2022.10 - Current
KOA Employee
Koa Campgrounds
2022.04 - 2022.08
Floor Associate
Crocs
2022.01 - 2022.07
Crew Chief
McDonalds
2016.01 - 2022.01
Bachelor of Arts -
Saginaw Valley State University
Associate of Arts -
St Clair Community College
Some College (No Degree) - ABA Courses
Oakland City University
- Board Certified Assistant Behavior Analysis, 08/13/24
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