Alexandria Figueroa
Orlando ,FL
Summary
Loyal and dedicated employee with a passion for marketing and delivering great customer service. Skilled in working in fast-paced environments while keeping a positive attitude. Eager to work with others to create a seamless workspace.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Brand Representative
Abercrombie & Fitch
Orlando , Florida
05.2025 - Current
- Greeted customers by creating a welcoming and positive environment.
- Promoted seasonal campaigns and new arrivals to drive customer interest.
- Maintained a professional appearance that reflects the brand's image.
- Conversed with customers to share information about products and services.
- Recommended, selected, and helped locate merchandise for customers.
- Promoted positive company image through superior customer service experiences.
- Created wardrobes for customers in need of style assistance.
Barista Shift Lead
Foxtail Coffee Co
Orlando , Florida
05.2023 - Current
- Prepared and served coffee, espresso drinks, and teas.
- Maintained cleanliness and organization of BOH, FOH and dining area.
- Guaranteed high customer satisfaction by efficiently handling drink orders
- Collaborated with team members to ensure efficient workflow and postive enviornment.
- Developed creative new recipes made with passion and knowledge
- Addressed and resolved customer concerns to maintain brand loyalty.
- Trained new team members with positive reinforcement, encouraging coaching, and leading by exceptional example.
Education
Florida Virtual School
Orlando , FLSkills
- Customer service
- Customer relationship building
- Team collaboration
- Visual merchandising
- Product knowledge
- Time management
- Brand building
- Strong presentation skills
- Communication skills
- Goal-oriented mindset
- Sales strategies
- Staff training
- Inventory management
- POS systems expert
- Mind for marketing
- Cash handling
Languages
Spanish
Professional
Timeline
Brand Representative
Abercrombie & Fitch
05.2025 - Current
Barista Shift Lead
Foxtail Coffee Co
05.2023 - Current
Florida Virtual School