Alexandria Geiger
Stockbridge,Georgia
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at deescalating high-stress conflicts, processing and looking up customer orders, and maintaining great customer relationship marketing.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Papa John's Pizza
08.2020 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
Sales Associate
Snipes USA
07.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Helped deescalate high-stress situations by helping customers locate specific products, or products related.
Education
High School Diploma -
Woodland High School
Stockbridge, GA05.2022
Skills
- Customer Engagement
- Ordering Procedures
- Telephone Etiquette
- Clear Communication
- Complex Problem-Solving
- Excellent people skills
- Reliable and punctual
- Sales expertise
- POS System Operation
- Listening Skills
Timeline
Sales Associate
Snipes USA
07.2022 - 01.2023
Crew Team Member
Papa John's Pizza
08.2020 - Current
High School Diploma -
Woodland High School