Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandria Grinstead

Louisville,KY

Summary

Proven track record in enhancing patient satisfaction at Green Valley Healthcare through compassionate care and vital signs monitoring. Skilled in patient care and empathy, adept at promoting independence and dignity. Demonstrated ability to improve operational efficiency, evidenced by a seamless transition to payroll processing at ADP.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CNA

Green Valley Healthcare
Louisville, KY
06.2020 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Customer Service Representative

Molina Healthcare
Louisville, KY
08.2018 - 11.2023

Medicaid open enrollment processing claims set up transportation appointments for patients

Payroll Processor

ADP
Louisville, KY
09.2017 - 12.2018

Temp to hire…Payroll processing edit in time punches

Assistant Manager

McDonald’s
Louisville, KY
08.2008 - 04.2017

Opening breakfast manager shift handling processing payroll

Education

Diploma -

Iroquois High School
Louisville, KY
06.2010

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance

Certification

Pharmacy tech certification

CNA certification

CPR certified

Five years customer service experience

Save serve certification

Health department certification

Timeline

CNA

Green Valley Healthcare
06.2020 - Current

Customer Service Representative

Molina Healthcare
08.2018 - 11.2023

Payroll Processor

ADP
09.2017 - 12.2018

Assistant Manager

McDonald’s
08.2008 - 04.2017

Diploma -

Iroquois High School
Alexandria Grinstead