ALEXANDRIA HAMMOCK
Decatur
Summary
Experienced retail leader with 8+ years of success managing store operations, leading teams, and delivering strong customer service. Skilled in staff development, inventory control, scheduling, and financial oversight. Additional experience in manufacturing and independent contract work with a strong focus on efficiency and customer satisfaction. Seeking a stable, family-oriented company where I can contribute my leadership and operational expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Personal Shopper (Independent Contractor)
Instacart
01.2020 - Current
- Shop for and deliver groceries efficiently while meeting strict time expectations
- Provide excellent customer service through communication and order accuracy
- Handle multiple orders at once while maintaining attention to detail
- Resolve customer issues such as substitutions, delays, and special requests
- Maintain high customer ratings through reliability and professionalism
Team Member - Paint Department
Mazda Toyota Manufacturing
Huntsville
05.2020 - 01.2022
- Performed paint process tasks in a fast-paced manufacturing environment
- Ensured quality standards were met through inspection and attention to detail
- Followed strict safety protocols and production procedures
- Worked collaboratively with team members to meet production goals and deadlines
- Maintained cleanliness and organization of work areas
Store Leader
Ricker's Oil Company
Anderson
06.2010 - 01.2020
- Oversaw all daily store operations, ensuring efficiency, profitability, and compliance
- Led, trained, coached, and disciplined team members to maintain high performance standards
- Managed scheduling, payroll, and timekeeping for all staff
- Handled inventory control, ordering, and vendor relationships
- Ensured accuracy of financial reports, deposits, and cash handling procedures
- Maintained store merchandising and executed promotions and price changes
- Resolved customer concerns and delivered consistent, high-quality service
- Monitored labor budgets and adjusted staffing to meet business needs
- Ensured compliance with company policies, safety standards, and security procedures
Education
Associate - Business Administration
University of Southern Indiana
Evansville, INSkills
- Store Operations Management
- Team Leadership & Training
- Customer Service Excellence
- Inventory Control & Merchandising
- Scheduling & Payroll
- Cash Handling & Financial Reporting
- Vendor Relations
- Manufacturing & Production Support
- Time Management & Multitasking
- Microsoft Office & Excel
Certification
NSC First Aid, CPR & AED Certified
Timeline
Team Member - Paint Department
Mazda Toyota Manufacturing
05.2020 - 01.2022
Personal Shopper (Independent Contractor)
Instacart
01.2020 - Current
Store Leader
Ricker's Oil Company
06.2010 - 01.2020
Associate - Business Administration
University of Southern Indiana