Alexandria Hartford
Bend,OR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Associate Project Manager/Sales Development Representative
Nogalis, Inc.
07.2023 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
Assistant Manager
Enterprise Rent-A-Car
12.2022 - 07.2023
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Management Trainee
Enterprise Rent A Car
02.2022 - 12.2022
- Customer Service- Keeping customer service score above corporate average by providing excellent customer service and catering to every customer's needs
- Marketing- Growing the business by reaching out to local body shop customers
- Conflict Resolution- De-escalating negative situations with unhappy customers, and turning their experience around in a positive way
Beverage Cart Attendant
Black Butte Ranch
05.2020 - 08.2021
- Served drinks to Black Butte clientele, on the golf course in a timely manner.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
Trader, Lead Barista/Server: Shift Lead
Bings Cafe
12.2018 - 03.2020
- Worked alongside my peers to serve coffee and other cafe products to students and faculty
Education
Bachelor of Science - Marketing/Business Administration, International Business
Oregon State University
Skills
- Customer Relationship Building
- Sales Growth
- Training and development
- CRM Tracking
Timeline
Associate Project Manager/Sales Development Representative
Nogalis, Inc.
07.2023 - Current
Assistant Manager
Enterprise Rent-A-Car
12.2022 - 07.2023
Management Trainee
Enterprise Rent A Car
02.2022 - 12.2022
Beverage Cart Attendant
Black Butte Ranch
05.2020 - 08.2021
Trader, Lead Barista/Server: Shift Lead
Bings Cafe
12.2018 - 03.2020
Bachelor of Science - Marketing/Business Administration, International Business
Oregon State University