ALEXANDRIA HILL
Wesley Chapel,FL
Summary
Detail-oriented professional with a background in customer service and medical billing. Eager to advance career with a reputable organization to apply skills and drive company growth. Possessing natural leadership qualities, excels in directing teams to handle high volumes of work efficiently while maintaining top-notch quality standards.
Overview
13
13
years of professional experience
Work History
Senior Accounts Receivable Specialist
United Vein and Vascular Centers
06.2025 - Current
- Lead A/R initiatives for office-based lab and wound care operations, resolving complex claims and reducing aging accounts.
- Support team performance by mentoring junior staff and optimizing workflow for multi-state operations.
- Coordinate with clinical staff, coders, and management to resolve discrepancies in documentation impacting claim payment.
- Ensure compliance with Medicare, Medicaid, and commercial payer billing guidelines, reducing audit risks.
- Review and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) to ensure accurate payment posting.
- Participate in departmental meetings, presenting A/R trends and suggesting policy adjustments to improve cash flow.
- Maintain up-to-date knowledge of payer regulations, CPT/ICD-10 coding guidelines, and reimbursement changes.
- Collaborate with clearinghouses to troubleshoot claim submission or rejection issues.
Accounts Receivable Specialist
United Vein and Vascular Centers
02.2023 - 05.2025
- Manage accurate and timely insurance claims follow-up and accounts receivable resolution for assigned payers
- Accountable for complex payers, aged claims, and special accounts receivable projects
- Adhere to government regulations, payer contracts, and insurance guidelines when performing insurance follow-up, resolving open accounts, and appealing claims
- Act as key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs
- Obtained payer medical policies and validated or appealed medical necessity denials
- Reviewed and verified documentation related to supporting diagnoses, procedures and treatment plans
- Maintain confidentiality in all aspects of patient care, employee activities and office environment
- Managed claims in both Florida and Arizona markets
- Proficient in eClinicalWorks
Donor Management Coordinator
Vivex Biologics/Legacy Donor Services Foundation
05.2019 - 06.2023
- Received referrals from partner agencies to determine suitability of potential donor.
- Screened potential donor with medical staff from hospitals and/or medical examiners.
- If donor is suitable, dispatched recovery coordinator to procure the tissue.
- Called donor families to ask permission for donation and complete medical questionnaire.
- Answered incoming calls.
- Quality control operations
Donor Services Team Lead
Lions Eye Institute for Transplant and Research
10.2012 - 10.2015
- Called donor families to ask permission for donation and complete medical questionnaire.
- If donor is suitable, dispatched recovery coordinator to procure the tissue.
- Screened potential donor with medical staff from hospitals and/or medical examiners.
- Received referrals from partner agencies to determine suitability of potential donor.
- Scheduling and people management.
- Assisted in hiring and review process.
- Answered incoming calls.
Education
B.Sc - Health Science
University of South Florida
TAMPA, Florida01.2019
Skills
- Claims management
- Healthcare revenue cycle knowledge
- Billing dispute management
- Customer service
- Organizational skills
- Ability to multitask
- Adaptability to change
- Time management skills
- Typing speed of 64 WPM
- Familiar with Microsoft Excel
- Familiar with Microsoft Word
- Ability to handle high workload
- Ability to interact with varying personalities
- Ability to prioritize
- Sense of urgency
Timeline
Senior Accounts Receivable Specialist
United Vein and Vascular Centers
06.2025 - Current
Accounts Receivable Specialist
United Vein and Vascular Centers
02.2023 - 05.2025
Donor Management Coordinator
Vivex Biologics/Legacy Donor Services Foundation
05.2019 - 06.2023
Donor Services Team Lead
Lions Eye Institute for Transplant and Research
10.2012 - 10.2015
B.Sc - Health Science
University of South Florida
Similar Profiles
JOY FRATIANNI, RVSJOY FRATIANNI, RVS
REGISTERED VASCULAR SONOGRAPHER at UNITED VEIN AND VASCULAR CENTERSREGISTERED VASCULAR SONOGRAPHER at UNITED VEIN AND VASCULAR CENTERS
Christopher EliasChristopher Elias
Ultrasound Sonographer at United Vein And Vascular CentersUltrasound Sonographer at United Vein And Vascular Centers
Shanta MontgomeryShanta Montgomery
Medical Assistant at United Vein And Vascular CentersMedical Assistant at United Vein And Vascular Centers
Cristie BertrandCristie Bertrand
Licensed Sales Agent at Great Florida of TallahasseeLicensed Sales Agent at Great Florida of Tallahassee
Anthony NesmithAnthony Nesmith
Sales Associate at Sun ToyotaSales Associate at Sun Toyota