Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
18
18
years of professional experience
Work History
WB Order Writer
Whole Foods Market Inc
07.2022 - Current
Managed order processing and fulfillment to ensure timely delivery of products.
Coordinated inventory levels through regular audits and system updates.
Trained new team members on order writing procedures and software usage.
Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.
Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement for customers.
Worked closely with management to ensure accurate forecasting of product demand, enabling more effective resource allocation and supply chain planning.
Team Leader Manager
Goodwill Industries Of Central Florida
08.2017 - 05.2022
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
Led employee relations through effective communication, coaching, training and development.
Evaluated employee performance on yearly basis and coached and trained 35 team members, increasing quality of work and employee motivation.
Collaborated with sales team to set monthly sale goals and tracked progress using POS software.
Cycle Counter
Kmart Sears Holding
04.2011 - 04.2017
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Professionally answered telephones and responded to customer inquiries.
Performed arithmetic functions handling cash, close checks, and balance register.
Maintained stock and replenished workstation products.
Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
Collected and disposed of damaged or out of date products in line with established procedures.
Completed daily cycle counts of products, components and raw materials.
Delivered outstanding hospitality and excellent customer service to numerous patrons daily.
Mapping Technician
Sea Ray Boats Inc
10.2009 - 07.2010
Used GIS equipment to complete field surveys.
Completed daily data updates and submitted information to quality assurance for review and implementation.
Researched and monitored locations of utilities around project sites.
Compiled, captured and evaluated resource data from source maps using GIS applications.
Sales Associate
CVS
09.2007 - 06.2008
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Processed product returns and assisted customers with other selections.