Summary
Overview
Work History
Education
Skills
Software
Timeline
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Alexandria Holley

Tarpon Springs,FL

Summary

Proven track record in staff management and customer service excellence, demonstrated at Preppy Pet Suites. Skilled in budgeting and finance, adept at fostering secure environments and enhancing operational efficiency. Achieved significant improvements in facility maintenance and animal wellness, leveraging strong communication and attention to detail.

Overview

4
4
years of professional experience

Work History

Dog Daycare Supervisor

Preppy Pet Suites
06.2023 - Current
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Staff Member

AMC Theatres
08.2022 - 07.2023
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Provided guidance and support to junior staff members in achieving performance goals.
  • Assisted with onboarding new staff members, providing orientation and support.
  • Developed and improved time management and organizational skills to maximise personal productivity.

Finance Assistant

Southern Care Lawns
03.2020 - 08.2022
  • Managed office inventory and ordered new supplies when items were running low.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Input financial data and produced reports using QuickBooks.
  • Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
  • Processed daily financial transactions in support of finance team objectives.
  • Entered financial data into company accounting system with stringent adherence to data security protocols
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Handled 100-200 invoices during tight time limits daily

Education

Bachelor of Science - Anthropology

University of Central Florida
Orlando, FL
07.2026

Associate of Arts - General Studies

St. Petersburg Collegiate High School
Saint Petersburg, FL
06.2024

Skills

  • Staff Management
  • Budgeting and finance
  • Animal Nutrition
  • Facility Maintenance
  • Adaptable and Flexible
  • Cleanliness and sanitation
  • Animal Training
  • Work Planning
  • Customer Service
  • Time management abilities
  • Excellent Communication
  • Attention to Detail

Software

Office

QuickBooks

Browser based websites

Timeline

Dog Daycare Supervisor

Preppy Pet Suites
06.2023 - Current

Staff Member

AMC Theatres
08.2022 - 07.2023

Finance Assistant

Southern Care Lawns
03.2020 - 08.2022

Bachelor of Science - Anthropology

University of Central Florida

Associate of Arts - General Studies

St. Petersburg Collegiate High School

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Alexandria Holley