Alexandria Howes
Marathon
Summary
Accomplished Real Estate Agent and hospitality professional with a proven track record at Berkshire Hathaway and premier dining establishments. Excelled in guest engagement and sales techniques, enhancing customer satisfaction and driving repeat business. Demonstrated exceptional customer service and team collaboration, significantly contributing to operational excellence and profitability. I am fully committed to a company, once I am hired I will always go above and beyond for them and my team to assure we are all making money.
Overview
14
14
years of professional experience
Work History
Server/Bartender
Little Palm Island Resort & Spa
03.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted all team members when needed, from the front of the house to the back of the house.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Island Fish Company
08.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Real Estate Agent
Berkshire Hathaway
02.2019 - 01.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Managing Bartender
Marshside Grill
08.2011 - 08.2019
- Showed commitment to the company for many years. Started as a hostess in high school and moved up to management over the years.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Maintained scheduling and necessary training for employees.
Education
No Degree - Hospitality
College of Coastal Georgia
Brunswick, GA05-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Cleanliness standards
- Food running
- High volume dining
- Team collaboration
- Sales techniques
- Quality control
- Suggestive selling
- Allergy awareness
- Wine and cocktail experience
Accomplishments
- Serve safe certified
- Food handling certified
- Caymus Wine training certification
- Realtors License in Georgia
Timeline
Server
Island Fish Company
08.2019 - 02.2020
Server/Bartender
Little Palm Island Resort & Spa
03.2019 - Current
Real Estate Agent
Berkshire Hathaway
02.2019 - 01.2020
Managing Bartender
Marshside Grill
08.2011 - 08.2019
No Degree - Hospitality
College of Coastal Georgia
Similar Profiles
Mycol CastroMycol Castro
Expo | Room Service Attendant at Little Palm Island Resort & SpaExpo | Room Service Attendant at Little Palm Island Resort & Spa
Tiffany Ariel DeRossettTiffany Ariel DeRossett
Reservations Agent at Azure Palm Hot Springs Resort and SpaReservations Agent at Azure Palm Hot Springs Resort and Spa
Maryanne HenryMaryanne Henry
Director of Sales and Marketing at Palm Island ResortDirector of Sales and Marketing at Palm Island Resort