Alexandria Isaacks
Liberty,TX
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
3
3
years of professional experience
Work History
Car Hop - Shift Lead
Sonic
Liberty, TX
11.2025 - 02.2026
- Supervised team members to ensure efficient shift operations and adherence to quality standards.
- Trained new employees on food preparation and customer service protocols.
- Monitored inventory levels and facilitated restocking of supplies as needed.
- Assisted in managing customer orders to enhance service speed and accuracy.
- Implemented procedures for maintaining cleanliness and safety in the work environment.
- Resolved customer complaints effectively to improve satisfaction and retention rates.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Collaborated with management to develop strategies for improving overall store operations.
- Completed cash and credit card transactions accurately using POS software.
Assistant Manger
Town and Country Cleaning
Romayor,tx
07.2023 - 11.2025
- Supervised daily cleaning operations to ensure adherence to quality standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated scheduling for team members to optimize service coverage.
- Implemented inventory management processes for cleaning supplies and equipment.
- Developed training materials to enhance staff performance and efficiency.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Conducted performance evaluations and provided constructive feedback to employees.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Houston Homeschool Co-op
Liberty TxSkills
- Employee training
- Conflict resolution
- Workplace safety
- Quality control
- Inventory management
- Daily reporting
- Shift leadership
- Cash handling
- Sales reporting
Timeline
Car Hop - Shift Lead
Sonic
11.2025 - 02.2026
Assistant Manger
Town and Country Cleaning
07.2023 - 11.2025
High School Diploma -
Houston Homeschool Co-op