Alexandria Loveless
Cary,NC
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tier 4 Store Manager
Walgreens
01.2021 - 02.2024
- Promoted pharmacy programs such as COVID testing, immunizations, digital programs, and express delivery to help drive pharmacy sales
- Boosted the customer service rating by 10% by implementing effective strategies and initiatives, utilizing customer feedback from surveys to analyze areas of improvement and drive positive changes in the store's customer experience.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Tier 3 Store Manager
Walgreens
09.2019 - 01.2021
- Provided critical support to COVID offsite clinics by seamlessly coordinating technicians, managing preparations, and ensuring accurate and efficient paperwork processing.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Regional Retail Implementation Trainee
Walgreens
01.2018 - 01.2019
- Recognized as one of the top two Trainees, entrusted with leading the Implementation team
- Leveraged past experience to offer valuable insights and guidance to new team members, helping them understand what to expect and how to grow within the company.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Brand Marketing Intern & Production Associate
House of Swank Clothing
05.2015 - 10.2016
- Monitored industry news to stay informed about competitors'' activities, emerging trends, and potential opportunities for growth.
- Assisted in organizing promotional events, resulting in increased brand visibility and customer acquisition.
- Conducted market research for identifying consumer trends and preferences, shaping future marketing strategies.
- Enhanced brand awareness by developing and executing targeted marketing campaigns.
- Researched interesting and relevant content to capture interest and improve site traffic.
Education
Bachelor of Science - Consumer Retail Studies
University of North Carolina at Greensboro
Greensboro, NC05.2016
Skills
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Building and Leadership
- Sales expertise
Certification
- Registered Pharmacy Technician, 01/01/2016, present
- Certified Pharmacy Technician (CPHT) -Nationally Pharmacy Technician Training Board "PTCB", 01/01/2018, 01/01/2022
Timeline
Tier 4 Store Manager
Walgreens
01.2021 - 02.2024
Tier 3 Store Manager
Walgreens
09.2019 - 01.2021
Regional Retail Implementation Trainee
Walgreens
01.2018 - 01.2019
Brand Marketing Intern & Production Associate
House of Swank Clothing
05.2015 - 10.2016
Bachelor of Science - Consumer Retail Studies
University of North Carolina at Greensboro