Alexandria McDonald
Jackson,MS
Summary
Highly skilled professional with a background in food service and customer service. Demonstrated ability to uphold rigorous safety and cleanliness standards, ensuring customer satisfaction through prompt and friendly service. Eager to leverage my skills and experience in a position within the Veterans Administration, where I can contribute to the organization's mission and play a meaningful role in supporting our veterans. I am dedicated to making a positive impact and fostering a welcoming environment for those we serve.
Overview
4
4
years of professional experience
Work History
Back of House Team Member
Chick-fil-A
Jackson, MS
08.2022 - 03.2023
- Prepared high-quality food, including sandwiches, salads, wraps, fries, and breaded chicken, while following food safety and cleanliness standards
- Maintained safe and organized work environment, resulting in positive customer feedback and improved sales.
- Cleaned and maintained work areas, equipment and utensils.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations
- Maintained and sanitized service stations, prep areas, and countertops
- Removed garbage, compost, and recycling, and placed in designated container areas
Customer Service
Highball Lanes
Jackson, MS
12.2020 - 02.2021
- Provided exceptional, including taking orders and delivering food in polite, friendly, and efficient manner.
- Maintained clean and pleasant dining area, resulting in positive customer reviews and repeat business.
Call Receptionist
WIT Property Finders
01.2019 - 12.2019
- Greeted and directed visitors in professional and courteous manner, answering incoming phone calls and messages promptly
- Maintained accurate records and organized reception area, resulting in improved efficiency and customer satisfaction.
Education
High School Diploma -
Northwest Rankin High School
Flowood, MSSkills
- Food Preparation and Safety
- Customer Service
- Communication and Interpersonal Skills
- Administrative Support
- Strong Attention to Detail
- Restaurant Services, including Kitchen Coordination
Timeline
Back of House Team Member
Chick-fil-A
08.2022 - 03.2023
Customer Service
Highball Lanes
12.2020 - 02.2021
Call Receptionist
WIT Property Finders
01.2019 - 12.2019
High School Diploma -
Northwest Rankin High School