Alexandria McKnight
Atlanta,GA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier
Kroger
Atlanta, GA
06.2020 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Issued receipts, refunds, credits or change due to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Stocked shelves with merchandise when needed.
- Answered phone calls to assist customers with questions and orders.
- Presented products and services to prospective and existing customers to meet client needs.
Wheelchair Agent
Maximus Global Services
Atlanta, GA
08.2019 - 07.2021
- Assisted passengers with limited mobility in navigating stairs, ramps and aisles.
- Transported individuals requesting wheelchair service to and from desired locations.
- Upheld uniform and conduct guidelines to maintain professional appearance.
- Oversaw employee work schedules and delegated daily assignments.
- Managed gate, ramp and cabin services for each flight.
- Greeted passengers and provided boarding instructions.
- Assisted customers with baggage claims.
- Helped customers enter airplane, locate seat and stow luggage.
Education
High School Diploma -
Benjamin Banneker High School
College Park, GA05-2015
Skills
- Payment Collection
- Cash Register Operation
- ID Verification
- Customer Assistance
- Performance Improvements
- Baggage Handling Abilities
- Check-In Procedures
Timeline
Cashier
Kroger
06.2020 - Current
Wheelchair Agent
Maximus Global Services
08.2019 - 07.2021
High School Diploma -
Benjamin Banneker High School