Alexandria Parker-Contreras
Arlington,TX
Summary
Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. I have experience in both Hostess/waitress and Sales Associate. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Hostess
Pluckers Wing Bar
Arlington, TX
05.2022 - 10.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
Sales Associate
Old Navy
Burleson, TX
11.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care
- Engaged with customers to build rapport and loyalty. nm
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Waitress
The Gingerbread House Restaurant
Lyons, OR
06.2021 - 08.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Crowley High School
Crowley, TX05.2023
Skills
- Serve Food
- Service Prioritization
- Food Preparation and Safety
- Price Memorization
- Operate Cash Register
- Organization and Time Management
- Multitasking Strengths
- Product and Service Sales
- Listening Skills
- Sales and Marketing
- Teamwork and Collaboration
- Retail Store Operations
- Credit and Cash Transactions
Timeline
Hostess
Pluckers Wing Bar
05.2022 - 10.2022
Sales Associate
Old Navy
11.2021 - 04.2022
Waitress
The Gingerbread House Restaurant
06.2021 - 08.2021
High School Diploma -
Crowley High School