Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brynn Edmiston

Santa Barbara,CA

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Hostess

The Harbor Restaurant
Santa Barbara, CA
07.2023 - 01.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Hostess

Monkey Cat
Auburn, CA
07.2021 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Used cash registers and credit card machines to cash out customers.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Education

Nursing

Santa Barbara City College
Santa Barbara, CA

Colfax High School
Colfax, CA
2023

Skills

  • Reservation Coordination
  • Serve Safe Certified
  • Table Bussing
  • Guest Satisfaction
  • Serve Food
  • Enter Orders
  • Cleaning and Sanitation
  • Greeting and Escorting Guests
  • Cash and Transaction Handling
  • Operate Cash Register
  • Guest Inquiries
  • High-Volume Dining

Timeline

Hostess

The Harbor Restaurant
07.2023 - 01.2024

Hostess

Monkey Cat
07.2021 - 07.2023

Nursing

Santa Barbara City College

Colfax High School
Brynn Edmiston