Alexandria Peterson
Wilmington,MA
Summary
I am a dynamic professional with a proven track record in child care and customer service, exemplified during my time at Weekday Ministries. Skilled in classroom organization and parent-teacher communication, I excel in creating nurturing environments for children and fostering trust with families. My expertise in child safety and friendly demeanor have consistently enhanced customer satisfaction and student success. At the moment I have a limitation (Knee injury) that is preventing me from working directly as child care worker. I'm applying to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. All while still working in a field i dream of getting back into.
Overview
7
7
years of professional experience
Work History
Childcare Teacher
Weekday Ministries
05.2018 - 03.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Bank Teller
TTEC
11.2019 - 06.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Crew Member
Wendy's Restaurant
08.2016 - 03.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Christian County High School
Hopkinsville, KY05.2018
Skills
- Parent-Teacher Communication
- Classroom Organization
- Outdoor Play Supervision
- Group Instruction
- Toilet training
- Loves children
- Child Care
- CPR and First Aid
- Child Safety
- Friendly and likeable
Timeline
Bank Teller
TTEC
11.2019 - 06.2020
Childcare Teacher
Weekday Ministries
05.2018 - 03.2023
Crew Member
Wendy's Restaurant
08.2016 - 03.2018
High School Diploma -
Christian County High School
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