Alexandria Picciuto
Sandusky ,OH
Summary
Experienced with customer service and problem-solving in fast-paced environment. Utilizes effective communication and active listening to address customer concerns promptly. Knowledge of various customer service software and techniques, ensuring seamless and positive customer experience.
Overview
4
4
years of professional experience
Work History
Bartender
Ghiluy’s Bar and Grill
03.2025 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Provided outstanding customer service skills for both internal and external customers.
- Provided exceptional customer service, resolving issues promptly and exceeding expectations.
Hairstylist
Self Employed
09.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Bartender
Roundabout Grill and Bar
12.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Sandusky High School
Sandusky, OH05.2020
STNA License -
EHOVE Career Center
Milan, OH03-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Timeline
Bartender
Ghiluy’s Bar and Grill
03.2025 - Current
Bartender
Roundabout Grill and Bar
12.2023 - 01.2024
Hairstylist
Self Employed
09.2021 - Current
Sandusky High School
STNA License -
EHOVE Career Center
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