Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

Alexandria Ross

Oak Park,US

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administrative Operations Specialist

EastersealsMORC
08.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered phone calls and answered questions from potential customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.

Babysitting

Various Families
01.2015 - Current
  • Watching up to 5 children at a time, with a specialty in working with special needs children

Office Assistant

EastersealsMORC
10.2022 - 08.2023
  • Responsible for managing the scanning of confidential medical records and files and other office duties as assigned.

After School Receptionist

AIm High School
01.2017 - 01.2019
  • Answering Phone, Scheduling Appointments, Managing Calendars.

Education

Aim High School
Farmington Hills, MI
01.2019

Skills

  • Office Administration
  • Records Management
  • Document Management
  • Calendar Management
  • File Organization
  • Multitasking and Time Management
  • Customer Service
  • Organizational Skills

Community Service

  • Raylon Leaks-May for Ferndale - Fundraiser Literature Design, PTA – Face painting and henna for various community and school events.
  • Citizens for a Fair Ferndale, DIY festival booth and social media management.
  • Friends of the Ferndale Library, Assist for various fundraisers.
  • Teachers Aid for Ferndale High School Special Ed, Summer 2015
  • Teachers Aid for Ferndale Preschool Special Ed, Summer 2016

References

  • Michael Earls, Director, Aim High School, (517) 927-1189
  • Raylon Leaks-May, Ferndale City Council, (248) 953-3525
  • Pam Bellevar, (248) 743-7440
  • Bridget Deegan-Krause, (248) 707-0097

Timeline

Administrative Operations Specialist

EastersealsMORC
08.2023 - Current

Office Assistant

EastersealsMORC
10.2022 - 08.2023

After School Receptionist

AIm High School
01.2017 - 01.2019

Babysitting

Various Families
01.2015 - Current

Aim High School

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Alexandria Ross