Alexandria Rowland
Oakland,TN
Summary
7+ years as a customer service professional, 5+ years experience in management.
Great communication skills, many positive customer reviews, very organized, and punctual.
Overview
13
13
years of professional experience
Work History
VP of ways and means
Donelson
Arlington, TN
04.2026 - Current
- Raise funds by coordinating events.
- Worked closely with senior leadership to establish funding objectives and devise workable development plans.
- Attended status meetings to participate and offer insights into quarterly and annual strategic planning sessions.
Receptionist/Shift manager/Hairstylist
Supercuts
Bartlett, TN
09.2013 - 02.2022
- Greeted customers with friendly attitude
- Received incoming phone calls
- Scheduled appointments
- Operated register and processed customer payments
- Handled customer requests and concerns
- Trained new employees on the duties and responsibilities of cashier and receptionist
- Shift manager duties including opening/closing store, managing employee's schedules and concerns, completing bank and closing paperwork, and receiving orders
Education
High School Diploma -
Gateway Christian Schools
2015
Skills
- Excellent customer service skills
- Team player
- Service driven
- Timely
- Organized and efficient
- Detail oriented
- Ability to multitask and learn quickly
- Flexible
Affiliations
- Volunteer at Ronald Mcdonald House Charity
- Volunteer teacher assistant at Faith Baptist Church
- Donelson elementary PTA member
Timeline
VP of ways and means
Donelson
04.2026 - Current
Receptionist/Shift manager/Hairstylist
Supercuts
09.2013 - 02.2022
High School Diploma -
Gateway Christian Schools