Alexandria Sams
Tucson,AZ
Summary
Proven multitasker and efficient communicator, I excelled at Subway by enhancing customer satisfaction and reducing waste, showcasing my sandwich assembly proficiency and excellent customer service skills. Trained new employees, ensuring consistent performance standards. My dedication to cleanliness and hygiene contributed to improved operational efficiency.
Overview
2
2
years of professional experience
Work History
Junior Sandwhich Artist
Subway
Oro Valley, Az
05.2023 - Current
- Maintained consistency in ingredient portioning per company guidelines, reducing waste without compromising product quality.
- Operated manual and electric appliances to peel, slice, and trim food.
- Assisted customers in choosing menu items by providing food complementing information.
- Communicated menu item information and offered suggestions to promote featured products.
- Managed cash transactions accurately, ensuring proper handling of money and maintaining a balanced register.
- Participated in regular staff meetings to improve teamwork and address any operational issues within the store promptly.
- Prepared various ingredients, such as meats, vegetables, and sauces, to maintain freshness and quality.
- Enhanced customer satisfaction by efficiently assembling sandwiches according to their preferences.
- Trained new employees on sandwich assembly techniques and company policies for consistent performance standards.
- Displayed strong multitasking skills by managing multiple orders simultaneously without sacrificing quality or efficiency.
Busser
Saffron Indians Bistro
Oro Valley, Az
03.2022 - 04.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
Hostest
Saffron Indian Bistro
Oro Valley, Az
03.2022 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Ironwood Ridge High School
Tucson, AZSkills
- Excellent customer service
- Strong Communication Skills
- Efficient Work Pace
- Cash Handling Abilities
- Cleanliness and hygiene
- Order taking accuracy
- Sandwich Assembly Proficiency
- Multitasking and Prioritizing
- Problem-Solving
- Cleaning and organization
- Time Management
- Dependable and honest
- Cleaning and sanitization
- Food safety knowledge
- Heavy Lifting
Timeline
Junior Sandwhich Artist
Subway
05.2023 - Current
Busser
Saffron Indians Bistro
03.2022 - 04.2023
Hostest
Saffron Indian Bistro
03.2022 - 04.2023
Ironwood Ridge High School