Summary
Overview
Work History
Education
Skills
Timeline
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Alexandria Sanchez

Austin,TX

Summary

Industrious Personal Banker eager to fulfill a challenging role within a client-focused team. A strong foundation of building excellent client rapport to foster satisfaction and loyalty. A diverse skill set that includes knowledge of financial products, services, branch operations, and expansive experience in customer service.

Overview

5
5
years of professional experience

Work History

Personal Banker

Frost Bank
Austin, Texas
12.2019 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.

Retail banker

Woodforest national bank
Austin, Texas
07.2018 - 12.2019
  • Complied with regulatory, legal and ethical requirements to protect bank assets.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Reached out, generated appointments and built new relationships to grow business.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Established rapport with new clients to increase satisfaction and loyalty.

Teller

International Bank of Commerce
Austin, Texas
05.2018 - 07.2018
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.

Sales associate

Old Navy
Austin, Texas
04.2018 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales associate

Rue21
Austin, Texas
10.2016 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Education

Texas State University
San Marcos, TX

Diploma - undefined

Akins High School

Skills

  • Relationship building and management
  • Loans
  • Banking operations knowledge
  • File Maintenance
  • Organization and Time Management
  • Cultural Awareness
  • Attention to Detail

Timeline

Personal Banker

Frost Bank
12.2019 - Current

Retail banker

Woodforest national bank
07.2018 - 12.2019

Teller

International Bank of Commerce
05.2018 - 07.2018

Sales associate

Old Navy
04.2018 - 07.2018

Sales associate

Rue21
10.2016 - 08.2017

Texas State University

Diploma - undefined

Akins High School

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Alexandria Sanchez