Cross-sold additional bank products when applicable to meet customer needs.
Identified and reported suspicious behavior to security personnel as appropriate.
Identified transaction errors when debits and credits did not balance.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Answered customer inquiries regarding bank products and services.
Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
Trained employees on cash drawer operation.
Balanced cash drawers on a daily basis.
Balanced daily cash deposits and vault inventory with zero error rate.
Assisted in helping our members learn the PTM
Worked the Drive up window
Front End Supervisor
Ross Dress for Less
Los Lunas, New Mexico
12.2020 - Current
Organize the sales floor, Training and assisting new employees, Stock merchandise, Create attractive displays, Developed positive relations with customers, Handled cash and card operations, Greeted customers upon arrival, Answered store phone calls, Responsible for dismantling, organizing, and cleaning register station after close, Handle register during high pressure
Cashier/ food Prep/ sss expert
Dions
Los Lunas, New Mexico
08.2017 - 06.2020
Greet Customers in a friendly manner, Accurately charge meals, Assist in cleaning and maintaining of restaurant facilities, Assist in preparing and serving food, Appropriately operate equipment as required, Record customers ensuring every request is accurate, Identify customers issues, Training and assisting new employees
Sales Associate
Aeropostale
Albuquerque, New Mexico
07.2017 - 08.2017
Greeted Customers, Organizing sales floor, Attract potential customers by answering product questions, Sell products by establishing contact and developing relationships with customers, Restock inventories, Set up sales floor, Used available clothing and accessories to set up displays
Education
Central New Mexico Community College
Albuquerque, NM
12.2023
University of New Mexico
05.2020
Valley High School
05.2019
Skills
Quick Learner
Leadership
Adaptable to new working environment
Self-motivating
Being Efficient
Great customer service
Cash handling
Drawer Balancing
Cash Handling
Fraud Detection
Excellent Time Management Skills
Safe and Vault Operation
Approachable
Reliable
Friendly
Exceptional Customer Service
Excellent Communication Skills
Accomplishments
Vice President of the drama program at Valley High School
Cheer Captain
Graduated High School
Promoted to expert at Dions
Promoted to F.E.S at Ross
Employee of the month
Community Volunteer cheer coach/ Mission Elementary School