Candice Watson
Philadelphia,PA
Summary
Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing 14-year background in maintaining customer satisfaction and contributing to company success.
Overview
19
19
years of professional experience
Work History
Teller
Wells Fargo
Philadelphia, PA
10.2013 - Current
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Processed exchange and foreign currency.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Promoted products or services to each customer to consistently achieve sales targets.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Nurse Assistant
Jefferson Hospital
Philadelphia, PA
08.2009 - 12.2010
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
- Received a Letter of Recommendation.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Head Nurses informed of changes.
- Received a Letter of Recommendation.
Sales Representative
Dress Barn
Bala Cynwyd, PA
03.2007 - 06.2014
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Built strong rapport with clients by understanding needs and clearly explaining products.
Education
Associate Degree - Buisness Administration
Community College of Philadelphia
Philadelphia, PACurrent
H.S Diploma - undefined
Victory Academy
June 2002
Skills
- Sale expertise
- Goal-oriented
- Customer service
- Detail-oriented
- Merchandising
- Problem solving strength
- Quick learner
- Money handling abilities
- Creative problem solving
- Retail store support
- Good listening skills
- Complaint resolution
- Service standard compliance
- Stock management
Accomplishments
- Won the “Customer Service Associate of the Month” Award, 04/2019
- Named “Employee of the Month” 03/2019
- Monetary Transactions
Handled cash, check, credit and automatic debit card transactions with 100% accuracy. - Product Marketing
Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Timeline
Teller
Wells Fargo
10.2013 - Current
Nurse Assistant
Jefferson Hospital
08.2009 - 12.2010
Sales Representative
Dress Barn
03.2007 - 06.2014
Associate Degree - Buisness Administration
Community College of Philadelphia
H.S Diploma - undefined
Victory Academy