Alexandria S. Bonaiuto
Waldorf,Md
Summary
Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
6
6
years of professional experience
Work History
Assistant manager
Chicos
Waldorf, Maryland
11.2023 - 09.2026
- Supported management in promoting a customer and product-focused sales culture, prioritizing values and guiding principles for a great customer experience. We promote an inclusive, collaborative approach to problem solving.
- Achieved company sales goals through effective sales techniques and clear communication of product knowledge to customers
- Recommended merchandise selections and efficiently located items based on customer needs and preferences
- Maintained up-to-date knowledge of sales and promotions while ensuring accurate pricing and visual standards
- Supports replenishment activities that keep the store full and abundant
- Maintained boutique cleanliness and organization by regularly tidying displays and arranging products.
Secretary
Limo Legacy
Hughesville, Maryland
02.2025 - 02.2026
- Assisted owner with administrative tasks, actively monitored and responded to customer emails regarding booked events, and provided debriefings on missed communications to ensure clarity on scheduled events.
- Monitored emails to address customer quotes, questions, comments, and concerns regarding events, ensuring timely responses and customer satisfaction.
- Create contracts for upcoming approved events
- Actively monitor and coordinate the schedule to ensure upcoming events have a driver
- Calculated total event costs to provide accurate estimates to potential clients, facilitating informed decision-making.
- Process down payments once the customer fills out their billing information
- Prevent and resolve scheduling conflicts with times/drivers/vehicles
Server
Firepan Restaurant
Waldorf, Maryland
10.2024 - 03.2025
- Managed multiple tables simultaneously to ensure prompt service
- Greeted guests warmly, addressing questions and concerns to enhance overall dining experience.
- Monitored tables closely to prevent cross-contamination, ensuring food safety and guest satisfaction.
- Maintained an engaging and positive atmosphere at tables to enhance guest enjoyment
- Cleaned and maintained in-table grill components to ensure safe and enjoyable dining.
- Provide clear and concise instructions on how to properly and safely prepare every dish available
Server
Fiesta Tex Mex
Waldorf, Maryland
08.2023 - 05.2024
Shift lead/Sandwich Artist
SUBWAY®Restaurants
Waldorf, Maryland
03.2022 - 08.2023
Hostess/Restaurant Busser
Galazio Restaurant
La Plata, Maryland
07.2020 - 12.2021
Education
High School Diploma -
St. Charles High School
Waldorf, MD05-2022
Skills
- Customer relationship management
- Customer service
- Visual merchandising
- Sales reporting
- Data management
- Team leadership
- Employee training
- Scheduling and planning
- Time management
- Prompt resolution
- Working under pressure
- Adaptability
- Effective communication
- Communication skills
- Detail orientation
- Customer relations
- Vendor and partner communication
- Outreach
Affiliations
- Marketing & Event Coordinator for a non profit called Boots 2 Benefits since Jan 2025
Timeline
Secretary
Limo Legacy
02.2025 - 02.2026
Server
Firepan Restaurant
10.2024 - 03.2025
Assistant manager
Chicos
11.2023 - 09.2026
Server
Fiesta Tex Mex
08.2023 - 05.2024
Shift lead/Sandwich Artist
SUBWAY®Restaurants
03.2022 - 08.2023
Hostess/Restaurant Busser
Galazio Restaurant
07.2020 - 12.2021
High School Diploma -
St. Charles High School