Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alexandria Tate

Plattsburgh,NY

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience

Work History

Manager

Micheals
Plattsburgh, NY
12.2022 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Framer

Micheals
Plattsburgh, NY
05.2023 - 09.2024
  • Mounted photographs, prints, posters, paintings, and other artwork into frames with protective mounting techniques.
  • Provided guidance on frame care and maintenance to customers.
  • Provided excellent customer service while answering questions about available products or services.
  • Worked collaboratively with team members to complete large-scale custom framing jobs in a timely manner.
  • Installed hardware on frames for hanging purposes.
  • Lifted heavy artwork safely when necessary during the framing process.
  • Operated cash registers when needed during peak business hours.

Education

Some College (No Degree) - Tv Video Production

SUNY College At Plattsburgh
Plattsburgh, NY

Skills

  • Performance Management
  • Cross-Functional Teamwork
  • Product Management
  • Key Performance Indicators
  • Team Leadership
  • Time Management
  • Performance Evaluations
  • Sales Techniques
  • Verbal and written communication
  • Customer Relationship Management (CRM)

Affiliations

  • hiker/camper
  • reader
  • jewlery maker

Timeline

Framer

Micheals
05.2023 - 09.2024

Manager

Micheals
12.2022 - Current

Some College (No Degree) - Tv Video Production

SUNY College At Plattsburgh

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Alexandria Tate