Alexandria Weekley
Erie,MI
Summary
Versatile manager with a proven track record at Panera Bread, excelling in team leadership and customer service. Skilled in staff training and conflict resolution, I foster a productive environment that enhances employee engagement and customer satisfaction. Committed to maintaining high standards.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
Work History
Manager
Panera Bread
Monroe, MI
11.2022 - Current
- Supervised employees - making sure food safety regulations are being followed and customer service standards are being met.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and customers.
- Trained associates and new managers in various areas.
- Encouraged team members to be communicative and voice any concerns. Creating a safe space for coworkers or associates to share issues.
- Working on the food line, expediting orders, baking, cash register, taking orders, and handling guest interactions.
- Resolving any issues customers might have, and remaining collected and respectful in difficult situations.
Associate
Erie Orchards and Cider Mills
Erie, MI
08.2022 - 11.2022
- Seasonal position
- Worked on register, regular cleaning, helped put away truck shipments, baking, and ensuring guest experience is enjoyable.
- Communicated and worked together with coworkers during busier season and busier time periods.
- Trained newly hired coworkers.
- Worked outside - trimming branches of plants and keeping up with some basic plant care.
Education
Bachelor of Science - Criminal Justice
University of Toledo
Toledo, Ohio, OH06-2029
High School Diploma -
Mason Senior High School
Erie, MI06-2024
Skills
- Customer service
- Team leadership
- Time management
- Task delegation
- Policy implementation
- Staff training and development
- Conflict resolution
- Work prioritization
- Multitasking
- Problem-solving
Timeline
Manager
Panera Bread
11.2022 - Current
Associate
Erie Orchards and Cider Mills
08.2022 - 11.2022
Bachelor of Science - Criminal Justice
University of Toledo
High School Diploma -
Mason Senior High School