Alexandria West
Parker,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Team Leader
Michaels Arts and Crafts
Denver
01.2023 - Current
- Responsible to ensure the needs of every customer were attended to immediately
- Coordinated the timely unloading, organizing and recording of new inventory
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Citizen Scientist
Opsis Health
03.2022 - 12.2022
- Assisted in training an Artificial Intelligence (AI) program to identify specific foods for an Application (App) that supported people in making healthier food choices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Head Server
Little Valley Smoke House
01.2020 - 01.2021
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Team Leader
TJ Maxx
01.2017 - 01.2020
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Arapahoe Community College
05.2026
Chaparral High School
Parker, CO05.2017
Skills
- Teamwork and Collaboration
- Daily Workflow Improvement
- Proactive Problem Solving
- Proven Customer Service Skills
- Effective Communication Skills
- Empowering Team Members
Volunteer Experience
- The Gathering Place- A shelter for unhoused women and children. Planned meals and connected with the residents. Handed out donated items.
- Ronald McDonald House- Provided breakfast for the children and their families at the hospital.
- Self initiated volunteer projects with Denver’s homeless- Prepared meals to share with whoever was in need every Sunday at a local park in Denver.
Timeline
Team Leader
Michaels Arts and Crafts
01.2023 - Current
Citizen Scientist
Opsis Health
03.2022 - 12.2022
Head Server
Little Valley Smoke House
01.2020 - 01.2021
Team Leader
TJ Maxx
01.2017 - 01.2020
Arapahoe Community College
Chaparral High School