Alexandria Irie Holguin
Los Angeles,CA
Summary
Cal Poly Pomona graduate with bachelor's degree in Apparel Merchandising and Management, with an emphasis in Retail Management. More than 7 years of experience in retail sales and merchandising in fast paced settings while being proficient in utilizing operational, analytical, commutative and leadership skills to drive business success and elevate customer experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LA Manager, Retail Experiences
Brain Dead Amusements LLC
Los Angeles, CA
02.2022 - Current
- Working closely with the Retail Operations Director in leading all store operation procedures at multiple locations, including coordinating new store openings and off-site retail activations while executing sales and customer service, managing staff, coordinating logistics, visual merchandise planning, reconciliation of inventory and traveling to sites to implement retail layouts.
- Assisting the Head of Planning/Buying in creating appropriate allocations for all store front locations - Brain Dead Studios, Brain Dead Fabrications, Brain Dead Portland.
- Coordinating and overseeing incoming and outgoing shipment deliveries and replenishments and acting as a liaison between store, corporate, and the warehouse for all inventory inquiries and discrepancies as needed while working closely with the Head of Logistics Operations.
- Managing and executing product uploads and inventory control within Cin7 and Shopify for multiple locations.
- Creating and organizing PO's for specific in-store products.
- Assisting in the management of all sales associates between store locations and ensuring all sales associates adhere to all store operations policy and procedures.
Store Manager - Brain Dead Fabrications
Brain Dead Amusements LLC
Los Angeles, CA
06.2021 - 02.2022
- Managed daily store operations while leading and communicating with the team in achieving sales goals all while creating a positive and welcoming environment for staff and customers.
- Provided analytics and sales reports to retail department directors and managed the standards of merchandising and inventory control across all products in store.
- Trained employees on retail protocols and product knowledge including leading by example with assisting customers with shopping needs and product knowledge.
- Worked alongside the events department while coordinating various events and installation at store's location.
Sales Director/Studio's Intern
Brain Dead Amusements LLC
Los Angeles, CA
02.2021 - 05.2021
- Provided daily assistance to the studio's operations (retail store, café, theater).
- Worked with and shadowed the tasks of the Director of Sales.
- Worked directly with the culinary director in developing merchandise and packaging for the location's café.
- Created and arranged spread sheets for the sales department.
Stylist
Levi Strauss & Co.
Ontario, CA
01.2017 - 01.2021
- Responsible for assisting customers with excellent product knowledge.
- Allocates customer requested products.
- Provides personal guidance and recommendations in customer decision making of product selection.
Cashier
Levi Strauss & Co.
Ontario, CA
01.2017 - 01.2021
- Executes purchase transactions.
- Processes customer returns and online orders.
- Manages customer inquiry calls.
Stock Member
Levi Strauss & Co.
Ontario, CA
01.2017 - 01.2021
- Fulfills store with new inventory which includes merchandising and setting up visual displaying.
- Assist floor staff with requested inventory.
- Organizes, executes, and process 'ship from store' orders.
Education
Bachelor of Science - Apparel Merchandising and Management, Retail Management
California Polytechnic State University
Pomona01.2021
Skills
- Shopify Administration
- Cin7 Omni-Channel Integration
- Google Workspace
- Microsoft Office
Websites
Related Academic Coursework
Acquired retail math skills (statistics, accounting, buying) through coursework. Gained knowledge in international retailing and digital commerce for fashion businesses. Developed proficiency in Microsoft Excel creating spreadsheets and Word preparing written reports. Applied teamwork and communication skills in group projects.
Certification
Alliance for Education Employability Skills Certification in: Effective Decision Making in the Workplace, Customer Service, and Workplace Ethic
Timeline
LA Manager, Retail Experiences
Brain Dead Amusements LLC
02.2022 - Current
Store Manager - Brain Dead Fabrications
Brain Dead Amusements LLC
06.2021 - 02.2022
Sales Director/Studio's Intern
Brain Dead Amusements LLC
02.2021 - 05.2021
Stylist
Levi Strauss & Co.
01.2017 - 01.2021
Cashier
Levi Strauss & Co.
01.2017 - 01.2021
Stock Member
Levi Strauss & Co.
01.2017 - 01.2021
Bachelor of Science - Apparel Merchandising and Management, Retail Management
California Polytechnic State University
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