Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandria O Hezekiah

Albuquerque,NM

Summary

Recent graduate with foundational knowledge in Nursing Assistant and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
11.2024 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Cashier

McDonalds
10.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Order Picker

Amazon
08.2021 - 09.2023
  • Excellent communication skills, both verbal and written.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Supervised and trained new staff in performing census.
  • Stocked designated items on shelves, end caps and displays.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Customer Service Representative

Qualfon, INC
07.2019 - 07.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Early Childhood Education

Orangeburg Wilkinson High School
Orangeburg, SC
05-2010

Skills

  • Meticulous attention to detail
  • Willingness to adjust hours
  • Effective communication skills
  • Efficient time management
  • Approachable professional attitude

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Digital Personal Shopper

Walmart
11.2024 - Current

Cashier

McDonalds
10.2023 - 10.2024

Order Picker

Amazon
08.2021 - 09.2023

Customer Service Representative

Qualfon, INC
07.2019 - 07.2021

Early Childhood Education

Orangeburg Wilkinson High School
Alexandria O Hezekiah