Alexandrie Daniel
Grant,MI
Overview
12
12
years of professional experience
Work History
Service Advisor
Veurinks RV Center
Grand Rapids, MI
03.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Coordinated service schedules to optimize workflow and enhance customer satisfaction.
- Educated clients on maintenance needs, ensuring transparency in service recommendations.
- Collaborated with technicians to communicate job status and progress to customers effectively.
Service Advisor
Betten Baker Cheysler Dodge Jeep Ram
05.2015 - Current
Accounting Clerk
Betten Baker Chevrolet Buick
Coopersville, MI
01.2024 - 03.2025
- Submitting payables/receivables.
- Balancing schedules
- Answering phone calls
- General office work such as filing, title clerk, making plates, ect.
Service Advisor
Betten baker Chevrolet
Coopersville, MI
01.2023 - 01.2024
- Keeping customers involved with vehicle repairs and maintaining vehicle maintenance per the manufacturer.
- Handling third party warranty coverages.
- Answering phone calls and scheduling appointments.
Team Member/Cashier
Arby's
Lowell, MI
10.2013 - 05.2015
- Made food, greater customers, drive threw, counted down drawers, clicked in and out employees
Education
GED - undefined
Lowell High School
Skills
- Cashiering
- Cleaning Experience
- Load & Unload
- Google Docs
- Automotive diagnostics
- Excel (5 years)
- English
- Automotive Repair
- Management
- Microsoft (5 years)
- Dealership experience
- Leadership
- Driving
- Delivery Driver Experience
- Microsoft Word
- Phones (5 years)
- Customer Service (5 years)
- Scheduling (5 years)
- Microsoft Powerpoint
- Sales
- Employee relations
- Communication skills
- Cash Handling
- Customer conflict
- Customer retention
Timeline
Service Advisor
Veurinks RV Center
03.2025 - Current
Accounting Clerk
Betten Baker Chevrolet Buick
01.2024 - 03.2025
Service Advisor
Betten baker Chevrolet
01.2023 - 01.2024
Service Advisor
Betten Baker Cheysler Dodge Jeep Ram
05.2015 - Current
Team Member/Cashier
Arby's
10.2013 - 05.2015
GED - undefined
Lowell High School